Ane Alfeiran Email & Phone Number

Mexico City Area, Mexico

Xoloplastics is a non-profit project that promotes community development, social inclusion and recycling through the creation of unique pieces of art.

Hong Kong Sar

Hong Kong

Dubai

Hong Kong

Management of all aspects of Residence G Hotel, including Front Office, Revenue and Reservations Management, Sales and Marketing, Finance, HR, Engineering and Housekeeping.Selected Accomplishments • Operating the hotel to achieve a ranking in the “Top 25 Hong Kong Hotel” on TripAdvisor within the first year of operation.• Named “Best Lifestyle Hotel in Hong Kong” by Mediazone's Hong Kong's Most Valuable Companies Award of 2015.• Shortlisted for 2016 LE Miami for the award… Show more Management of all aspects of Residence G Hotel, including Front Office, Revenue and Reservations Management, Sales and Marketing, Finance, HR, Engineering and Housekeeping.Selected Accomplishments • Operating the hotel to achieve a ranking in the “Top 25 Hong Kong Hotel” on TripAdvisor within the first year of operation.• Named “Best Lifestyle Hotel in Hong Kong” by Mediazone's Hong Kong's Most Valuable Companies Award of 2015.• Shortlisted for 2016 LE Miami for the award “Greatest Innovators”.Key Responsibilities• Creation and implementation of all Residence G SOPs.• Front Office: Attaining optimal guest satisfaction and a good working environment whilst ensuring all operational objectives and deadlines are met.• Revenue and Reservations Management• Performing and implementing production analysis and recommendations.• Conducting contract negotiations with online travel agents to achieve the best deal for the hotel.• Sales and Marketing: Creating and implementing attractive, promotions, products and services required to address the hotel’s target segments, based on the marketing plans and budgets.• Finance: Analyzing profit & loss sheet and managing cost control. • Supervising all cost control, inventory control and purchasing actions to ensure the hotel is operated within its budget and achieve good GOP• HR• Engineering-Pre-opening• Working closely with the team and taking responsibility for all activities leading to the completion of the pre-opening phase, from developing financial, operational and business plans and implementing marketing plans to preparing and executing a strategy to maximize the hotel’s revenue. Show less

Beijing

Inspired by the retro chic of the 60's, Hotel G is a luxury hotel in Beijing located in the fashionable entertainment district of Sanlitun. This Beijing boutique hotel has 110 rooms ranging from the standard good room to super deluxe, loft-style suites with raised bed area and a large bathroom complete with free standing tub. Highly acclaimed designer Mark Lintott has created a series of stylish lifestyle hotels with 60's-inspired designs to compliment the rhythms of metropolitan new… Show more Inspired by the retro chic of the 60's, Hotel G is a luxury hotel in Beijing located in the fashionable entertainment district of Sanlitun. This Beijing boutique hotel has 110 rooms ranging from the standard good room to super deluxe, loft-style suites with raised bed area and a large bathroom complete with free standing tub. Highly acclaimed designer Mark Lintott has created a series of stylish lifestyle hotels with 60's-inspired designs to compliment the rhythms of metropolitan new Beijing.• Managing a team of 10+ people.• Ensuring the hotel maintained it’s ranking as a “Top 5 Beijing Hotel” on TripAdvisor.• Creating and following up on all SOPs for Front Office.• Acting as Operation Manager in charge of housekeeping and front office from June 2012 to December 2012. Show less

China

• Acting as Front Office Manager from June 2012 to December 2012.• Continuing to act as daily Duty Manager.• Creating the VIP and repeated guest program

China

• Ensuring the hotel maintained it’s ranking as a Top 5 Beijing Hotels on TripAdvisor.• Creating and developing a Guest Relations team at the hotel.• Acting as daily Duty Manager.

Spain

• Responsible for Room Attendance Supervision.• Creating a cost control program from housekeeping amenities control which brought a 30% saving in housekeeping costs.• Managing the Housekeeping duty roster and outsourcing housekeeping control.• Creating and maintaining all softcopy documents needed for housekeeping management including, duty roster, lost and found and inventory control.

Hotel Management, Hospitality

Education record

Education record