- Lead the design and development of various new product features (destination-filter v2, automated incentive campaigns, captain rewards v2, etc) through other team members, helping them grow along the way- Initiated the technical vision and strategy for engagement domain

- conducted coding/dsa and system design interviews- developed captain-job-service and migrated internal services to the new captain-job platform- developed and open-sourced converter-codegen library- learnt about Agile and XP practices through courses and books, and incorporated XP practices into one of the teams I was part of- initiated the practice of doing coding Kata sessions in the team, blazing the trail for others to follow- joined customer engagement team and worked on the design and development of short-ride promotion- joined captain engagement team and became the scrum master for it improving the sprint delivery from inconsistent to 73%, 64%, etc to 93%, 96%, etc- lead the Google compliance activity for captain-engagement team- created RFCs for design of new features and deprecation of legacy services- designed and implemented various features along with other team members for captain engagement domain

- root-caused several production issues (including server-side, Android and iOS) and helped the teams solve them- did the RnD (mainly trip-ending flow) of ride monolith service to break the service into true microservices- worked on design and implementation of captain-job-service (one of the microservices resulted from above activity)- worked on GDPR compliance and developed an ad hoc tool to help expedite the efforts.

- took initiatives to improve excellence of internal services (by refactoring, decoupling and optimizing trip processing flows, moving internal services to CICD 2.0, etc)- made dog-fooding captain-app seamless through creating dog-fooding APIs and using fictional city in production- mentored junior team members and helped them grow as well

I joined the captain team (one of the four teams in Careem at that time) as second backend engineer, later being promoted to senior position. The core responsibilities included: - breaking a core monolith service into captain related microservices - developing new features for captains (captain-to-customer call phone-number masking, adding drop-off location support for captain-app, optimized booking cancellation, etc) - increasing observability of our services through app-events and dashboards - investigating and fixing various long-standing issues (as well as critical production incidents outside my team) - working on setting up failover environments and rotating secret keys during major security incident - working with junior team members

Here I was mainly responsible for development, customization and maintenance of NetSuite connectors (scripts that sync data between NetSuite and other e-commerce platforms such as Magento, Shopify) for different clients

I joined Pi Labs as Software Developer where I:- developed cross-platform (iOS and Android) app: Salah For Kids- redesigned talk show iOS apps: Gulf Talk, Fun Talk- developed iOS app for consent management system: Streebo CMS- developed web app for bulk campaign messaging: Text Club Nation