✦ Manages ongoing creative projects for Diversity, Equity, & Inclusion, engaging diverse stakeholders.✦ Functions as the in-house designer for the DEI team, offering creative consultancy for branded collateral in various initiatives, events, and programs.✦ Collaborates seamlessly with bank departments like Federal Reserve Financial Services and Internal Communications.✦ Designs the format for branding the upcoming launch of the Deed software platform.✦ Assisted the Financial Services Pipeline (FSP) through tasks such as meeting minutes, PPT editing, website revisions, conference planning, and social media posts.✦ Oversees the redesign, editing, and customization of the Bank’s Intranet pages for an enhanced user experience.✦ Provides support for volunteer and strategic partner events as required.

✦ Advised entrepreneurs on diverse business facets, encompassing market research, competitor analysis, service offerings, event coordination, and marketing design.✦ Cultivated relationships with four cross-functional team members, fostering company-wide collaboration to ensure seamless goal achievement.✦ Oversaw client projects from ideation to completion with a focus on organization and punctuality.✦ Leveraged expertise across diverse industries and markets to provide tailored guidance, adapting swiftly and demonstrating creative problem-solving for a range of client needs.✦ Designed graphics, including logos, flyers, and social media posts, to fulfill clients' graphic design requirements.✦ Conducted survey research to gather client feedback, driving continuous improvement initiatives.✦ Established enduring strategic relationships, cultivating a loyal client base and a network of connections to expand opportunities and forge lucrative partnerships.

✦ Directed and managed 13 high-performing groups, spearheading the development and execution of an annual personal development plan. Monitored implementation, fostering a collaborative community and providing diverse opportunities for 230+ trusted advisors.✦ Collaborated closely with the Event Manager to meticulously plan and execute weekly events, enhancing member engagement and fostering a vibrant professional network.✦ Inspired and coached group leaders and executive committee members in the assigned territory, surpassing group performance and quarterly reporting goals. This resulted in an impressive 27% increase in quarterly revenue.✦ Conducted and meticulously reviewed quarterly surveys to gauge member satisfaction, proactively implementing service improvements to enhance overall member experience.✦ Led successful recruitment initiatives, providing critical support to group leaders in interviewing, onboarding, and retaining members.✦ Drove member referrals, actively generating, qualifying, and closing leads to create high- performing groups. Ensured seamless onboarding of new members, guaranteeing the delivery of full membership value within a two-year timeframe.

✦ Cultivated global partnerships by collaborating with staff in Barcelona, Sydney, and Shanghai to secure internships with both local enterprises and Fortune 500 companies.✦ Effectively interfaced with a consortium of 200+ member universities, showcasing a commitment to fostering valuable international connections.✦ Guided and advised over 100 college students each semester on prestigious international internship programs in Barcelona, Shanghai, and London. ✦ Provided comprehensive counseling throughout the pre-departure process, ensuring a seamless transition for students entering the global workforce.✦ Functioned as a key liaison between staff in Chicago and international counterparts, fostering effective communication and collaboration. ✦ Conducted thorough competitor analysis research and synthesized findings into comprehensive reports, contributing to interdepartmental presentations. Demonstrated a keen analytical mindset and commitment to staying informed about industry trends.✦ Took charge of managing and seamlessly integrating a new partner CRM, showcasing adaptability and technological proficiency. Conducted workshops to familiarize the team with system functionalities, ensuring smooth adoption and utilization.✦ Served as the face of IES at college and career fairs, effectively educating and recruiting prospective participants. Contributed to the organization's growth and success by actively engaging with the community and showcasing the benefits of international programs.

✦ Provided expert consultation to U.S. citizens and foreign nationals on navigating the intricacies of the immigration process. ✦ Offered tailored guidance on the appropriate visa requirements for entry into the U.S., demonstrating a commitment to personalized and informed client service.✦ Assumed a pivotal role as the exclusive consultant for a diverse spectrum of stakeholders, including clients, prospects, referrals, and internal employees, on a broad range of consumer-related matters. Displayed versatility and expertise in addressing the needs of various audiences.✦ Mentored and cultivated the growth of sales representatives, fostering both professional development and product knowledge. ✦ Successfully managed a substantial client base of 2,000, showcasing leadership and a strategic approach to client relations.✦ Achieved a historic milestone within the company by converting three prospects into clients on the very first day on the sales floor. Demonstrated unparalleled acumen in client acquisition and immediate impact, contributing to the organization's growth trajectory.

✦ Guided 125 students through the admissions process, conducted impactful training sessions, and bridged the gap between schools and students. Achieved a remarkable 20% increase in enrollment against goals during the first semester.✦ Collaborated with students to define objectives, identify strategies, and leverage resources, surpassing enrollment goals with an exceptional 89% success rate.✦ Established effective partnerships with departments beyond Admissions, such as Financial Aid and the office of the Registrar, ensuring the delivery of top-notch service to every student.✦ Demonstrated creative problem-solving in addressing student issues and concerns while maintaining strict adherence to university policies and procedures.