Principal Application Consultant
Current- Conducted comprehensive code reviews to ensure customization developments met stringent client requirements and were in line with industry best practices, fostering robust and scalable solutions.- Skillfully crafted technical proposals by synthesizing intricate Business Requirement Documents, outlining detailed strategies to address complex client needs effectively and optimize system performance.- Provided expert-level technical support for customization and BASE operations within Core Banking Systems (CBS), leveraging deep domain expertise to troubleshoot issues promptly and maintain uninterrupted system functionality.- Vigilantly monitored and addressed critical Service Requests (SRs) on My Oracle Support (MOS), swiftly resolving technical challenges in mission-critical modules like CASA, RT, and IC to minimize downtime and ensure business continuity.- Facilitated collaborative client meetings to conduct thorough gap analyses, gaining invaluable insights into client must-haves and ensuring tailored solutions that exceeded expectations.- Orchestrated technical training sessions on Oracle databases and customization development within CBS using RAD, equipping teams with the necessary skills and knowledge for seamless project execution.- Proactively engaged with clients to pre-empt and mitigate unforeseen issues during User Acceptance Testing (UAT), fostering a culture of transparency and collaboration to deliver flawless project outcomes.