I am having extensive experience in various facets of IT: Account Management, DevOps Leadership, Site Reliability Engineering practices, Program & Services Delivery Management, Product Development and Implementation, System Integration, Consulting, Business Development, Client Relationships and Team Leadership, Global capability center (GCC) management. I have played multiple roles from both Client location and Global Delivery location. Driven innovation in many application development and managed services engagements that delivered tremendous business value to the end customers. With a thorough focus on execution I consistently managed to increase the productivity of engagement, also effectively managing all stakeholders.As a Director Consulting at CGI, I am currently responsible for managing three global capability centers (GCC) accounts, assisting customers in unlocking new prospects for growth, innovation, and profitability. I lead a team of 100+ passionate members that are engaged in high-quality service delivery, helping clients achieve their goals .Throughout my career I got opportunities in managing Managed services for leading enterprise clients, accountable for the Maintenance, Upkeep, and Transformation of the IT Landscape utilizing the levers of Delivery Excellence, Innovation, and Human Capital Growth.Experience Highlights:Global capability centers (GCC) account managementAnchoring large sized engagement of application development with 100+ professionals across multiple geographies working in Agile as well as Waterfall methodologies and cross functional teams with diversified technology stack/COTSLeading managed services with 100+ professional across multiple geographies for leading enterprise clientCreating talent pools around niche technology areas through competency building and crafting a team of certified professionals in various technologies Spearheaded Site Reliability Engineering (SRE) implementation, with its proliferation across Global ProgramRich telecom domain experience and managed several strategic programs end to end, from conceptualization to implementation for Telecommunications clients.Extensive experience & familiarity of operating in offshore onshore based models in large MNC’s in varied roles and capacitiesCertified Project Management professional and Site Reliability Engineering practitioner