Strategize plans to achieve business goals and objectivesFocus on customer acquisitions, customer understanding and ensuring delivery of quality servicesBuild and maintain professional networks to explore partnerships & collaborationsOversee forecasting, resource management & geographical expansionStreamline business operations for efficiency, productivity and cost effectivenessIdentify and mitigate business risks, both internally & externallyMaintain clear & effective communications within the organization and with external stakeholdersImplement performance metrics and assessments to monitor progress and identify areas of improvement

Developing and implementing strategic plans to manage and grow accounts.Retaining clients and building strong, trusting relationships.Understanding client needs and identifying new business opportunities within your portfolio.Providing superior customer service and ensuring client satisfaction.Communicating and coordinating with internal teams to deliver solutions.Identifying opportunities for improvement and proposing new tools and processes.Supporting sales teams to improve their performance and reach targets.Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Hunting for new accounts and Farming existing accounts in the HK, Malaysia, Singapore.Upgrade clients to IT offerings given by NityoTo extend and strengthen company’s brand identity in the market place Setting up clear processes to ensure the business growth. Individual contributor role for Business Development/Lead Generation to get new clients for onsite/offshore business opportunities from Malaysia,Singapore,Hong Kong. Lead generation, End Clients Specialist Re - billing customer accounts through cold calling, follow ups. Working on Fortune 500 companies, SMEs, ISV's and startups requiring custom software solutions and speak to them for onsite/offshore Recruitments needs. Identify key decision makers & influencers by using different ways to find prospects - Internet (Hoover's,LinkedIn, Events)etc. Inside sales with end clients.

Servicing key clients and ensuring that the client gives a renewal business to the company.Understanding the profile required by the client and helping the client to hire the right candidate in the given deadline.Generating online leads by tracking competition sites and doing new business development.Identifying prospective clients by searching various online sources.Manage inventory on the site to give a better ROI which is mutual for the client and the company.Cold calling clients mainly in the Gulf Region and indentifying their recruitment needs. Probing clients and proposing the proper recruitment solutions.Discussing the proposed solution and negotiate it with key decision makers (i.e. Recruitment Heads, Top Management)Meeting the sales target quarterly and ensuring smooth flow of revenue.Short listing candidates and pulling out relevant resumes form the database based on the clients’ profiles.

Completed Summer Internship in CyberQ Consulting Private Limited, New Delhi in the field of Sales and Marketing of Information Security as a Business Development Trainee for a duration of 2 months• To understand how Sales is conducted in services sector.• Made a project report on Competitor Analysis of CyberQ Consulting. - Conducted a SWOT analysis of 32 competitors of CyberQ in the Information Security Services Sector