Aneesh Sunny Email & Phone Number

Bengaluru, Karnataka, India

A pivotal executive role that sits at the crossroads of the external market and the internal organization. As the leader responsible for steering the company's marketing efforts, through a deep understanding of the market dynamics, consumer behaviours, and competitive landscape. The role acts as a bridge, translating market insights into strategic initiatives within the organization, ensuring that marketing strategies are not only customer-centric but also aligned with the company's overall objectives and capabilities. Harnessing the power of data and technology to drive customer centricity and exceptional human experiences.

Bengaluru Area, India

Heading business transformation and operational strategy for a USD 60mn business unit with over 3000 people across 7 locationsDesign operational strategy for the fiscal year priorities of the business and drive lateral initiatives with data and technology at the core to optimize business performanceDesign and deploy a data strategy to enable decisions based on foresight instead of hindsight Strategic governance including success measures for the Go to Market teams and enable their strategy through business/customer analyticsFiscal planning through financial planning, budget management and pricing strategyIntegrated workforce planning to enable the business functions with the human capital it needs in order to run efficiently and effectivelyIncrease regional service penetration through qualitative and quantitative data inputs derived from business Intelligence systemsDrive operational agility through better “not” more information

Bengaluru, Karnataka, India

Heading end-to-end responsibilities as a Functional Leader / Account Manager with a large cross-functional team of resources in India and Manila. Portfolio of responsibilities grew in parallel with designation growth from Assistant Director to Associate Director. Significantly improved the revenue contribution and delivered on the additional responsibility of creating an online resource centre for enhanced human capital management in collaboration with the talent teams.Transitioned and set up a cross-vendor COE (Center of Excellence) in India for the Brand Marketing and Communications vertical originally outsourced within the agreed upon stringent timelines.Performance turnaround of accounts and ensured customer satisfaction, service delivery and process compliances and meeting of defined KPI targets.Focused on achieving deliverables related to service delivery optimization, strategic business management, and data analytics. Scaled up operations in line with the growth of the function; designed and created a business management framework, set up a BI (Business Intelligence) team and generated data based analytical reports to assist the senior leadership teams in informed decision making. Deployed RPA solutions and optimized processes and operational efficiencies leading to substantial cost savings.Handled additional responsibility of creating an online resource centre for enhancing human capital management in partnership with the talent teams.

Trivandrum, Kerala, India

Business transition and deployment of CoEs

Chennai And London

Progressed rapidly from Manager to Assistant Vice President and managed a team supporting the marketing and creative needs of the bank (investment arm) for global customers across different work streams.Role required extensive coordination and liaison with Front Office Head – UK for oversight of 6 global Production Centres in London, Frankfurt, Amsterdam, Tokyo, Hong Kong, Singapore, and India.Set up the new function – Global Analytics as part of the organization’s move into the BI and Analytics space.Deputed to London, UK for a year for leading and driving the global transition project involving migration from established vendor to a captive model.Negotiating service levels, delivery model and master/local agreements with suppliers.Finalizing budgetary and invoicing requirements after liaising with stakeholders across the group.Stakeholder relationship management, project administration, print and brand management

Managed a large team of resources for supporting one of the largest leading investment banks in the world across multiple service lines ranging from publishing and creative services to research production and transaction processing.Set up a new site, transitioned and implemented the service lines, ensured communication and adherence to all directives, rules, and procedures, devised and implemented guidelines and benchmarks, and administered revenue and expense management.

Bangalore

As a Process Trained serviced 3rd party clients and secondary loan process right from escrow accounts to tax research and OTS complaints.Coordinated with US leaders for developing and implementing training manuals and reckoners for team processes. Designed process manuals for all mortgage processes, developed and implemented quality control process for tax and insurance process for Ocwen Federal Bank leading to a substantial improvement in the quality.

This was the start of my career and I was involved in MIS reporting for global account reconciliation hub. Developed monthly operations reports, P&L statements and ensured timeline adherence. Coordinated with peers in high-volume sites such as Hong Kong and Singapore for day-to-day account reconciliation and transaction notes.

Executive Management Program, Business Administration And Management, General

General Management

B.Sc, Physics And Mathematics

Graduate in Science and Mathematics

Masters, It And Management