Ane Genua Email & Phone Number

Donostia-San Sebastián, País Vasco / Euskadi, España

Leading squad ceremonies, creation of user stories and epics, sprint planning, workstream lead for partner onboardings and working withmany different stakeholders to ensure partner relationship success.Discovery of change requests and initiatives for product improvement, defining new functionalities to reduce involvement of developers in CX and onboarding experience.

Donostia-San Sebastián, País Vasco / Euskadi, España

▪ Preparation of partner and product launches: configuration of insurance products, configuration of templates, process alignment and continuous communication with stakeholders▪ Classification of incident/event management → defining feature gaps vs. improvement areas in training and knowledge sharing on platform capabilities▪ Alignment, coordination and roll-out of improvements (whether process or platform changes)▪ Update and maintaining the documentation of specific insurance… Show more ▪ Preparation of partner and product launches: configuration of insurance products, configuration of templates, process alignment and continuous communication with stakeholders▪ Classification of incident/event management → defining feature gaps vs. improvement areas in training and knowledge sharing on platform capabilities▪ Alignment, coordination and roll-out of improvements (whether process or platform changes)▪ Update and maintaining the documentation of specific insurance programs ▪ Internal spokesperson for the specific insurance program → providing the information on how the program is set-up and continuously reviewing the smooth operations of policy and claim creation▪ Close collaboration with the product manager and tech teams on platform improvement opportunities Show less

Barcelona, Catalonia, Spain

Onboard clients into our platform from gathering requirements through discoveries to coordinating implementation and launch into production. Working in Agile ways to ensure the project's success. In addition, coordinating team and stakeholders to ensure succesful launches in a timely manner, resolve issues and reduce bottlenecks.Diggics is a document management solution that allows our clients to have a more efficient, paperless system, helping them improve their invoice managing… Show more Onboard clients into our platform from gathering requirements through discoveries to coordinating implementation and launch into production. Working in Agile ways to ensure the project's success. In addition, coordinating team and stakeholders to ensure succesful launches in a timely manner, resolve issues and reduce bottlenecks.Diggics is a document management solution that allows our clients to have a more efficient, paperless system, helping them improve their invoice managing process by automating several steps and integrating their accounting software. Show less

Barcelona Area, Spain

Managing accounts from developing requirements into Final Artwork delivery. Among performed tasks: strategic conceptualization, internal and external analysis, coordinating the development of designs with creative team and stakeholders, client presentations and workload priorization.

Berlin, Berlin, Germany

Generator Hostel Berlin Prenzlauer Berg

Barcelona Area, Spain

Worked in the production of Off at Forum festival in the summer of 2016, managing ground support and hospitality. Main responsabilities:- Coordination of the artists' itineraries- Hospitality and catering arrangements- Search and hire of providers- Coordination of transfers for artists and entourage- Person of contact for artists' managers and record labelsAlso assisted in the pre-production of DGTL Barcelona.

Master Of Event Management And Protocol, Event Management And Protocol

Exchange Semester, Business

Degree In Tourism, Tourism And Travel Services Management

Activities and Societies: Trobada Escola-Empresa, Barcelona Tourism Summit, 1r Congreso Internacional en Turismo Inteligente, IBTM World.