Delivers results, demonstrates accountability, collaborates effectively, solves problems, detail oriented, great communicator, takes ownership, proactive, extremely reliable and sense of urgency are some of the qualities/skills that my current and previous managers say about me.  Over 10 years of international experience working in Information Technology Projects to create, design, configure, test, implement and maintain software applications and business processes. EXPERTISE Digital Transformation Requirements Gathering Process Improvement SaaS ConfigurationBusiness/ IT alignment SDLCEXPERIENCEProject Management Operations and Support Training Vendor Management Mentor and Develop Teams  SaaS: SAP Concur Invoice, EHR myEvolv, ITSM Footprints Help Desk, Salesforce and MS CRM,ERP: SAP and MS Great PlainsSQL: MySQL, MS SQL and PL/SQL Software Development Methodologies: Waterfall and Agile ScrumFrameworks: ITIL and Six SigmaMS Software: Word, Visio, Excel, Power Point, Project and Visual Studio