• Manages the wholesale and data affiliate lines of business for the organization that equates to over $10M+ in annual sales • Oversees day to day customer high volume account orders and customer satisfaction• Acts as the technical liaison for engineering in setting up new customer accounts with complicated customized data integration systems with various CRM and marketing automation systems• Has met or exceeded quarterly new business targets consistently for 4 consecutive sales quarters by 10-15% quarter over quarter• Develops and executes high value demand generation campaigns in conjunction with the marketing team to grow the prospect funnel for National Accounts

• Prospected and signed ten major carrier customer accounts as a new business line for the growing leads company with grass root campaigns • Developed comprehensive incentive programs to recruit individual insurance agent customers as tied to the signed national carriers to maximize revenue potential of each carrier account• Helped define volume pricing packages for high volume customers that would maximize revenue income for the company and still maintain customer satisfaction in not overselling the product• Integral contributing team captain in the technical migration of over 2800 individual InsuranceLeads.com customers to the All Web Leads customer portals, keeping customer downtime at a minimum while still generating revenue for the company in the midst of a tight integration window between the two merging companies

• Acted as first line triage of inbound customer calls, emails, faxes and internet inquiries in response of customer surveys, coverage questions and customer satisfaction escalations• Responsible for proactive customer outreach to current customers to cross sell and up-sell additional lines of insurance• Active customer account management for coverage changes, customer service and coverage inquiries