Antonio Da Fonseca Neto Email & Phone Number

Portugal

Lisboa E Região

Responsible for our app and web customer-facing products, I'm engaged on updating the company's product stack, introducing new data analytics tools for effective KPI tracking, user centered discovery to break away from feature factory mentality and AI tooling do scale up a small team. I'm also responsible for liaising with VPs and C-suit on product strategy and tactics, aligning user data evidences with expected business outcomes to produce roadmaps and features that best address our customers and users needs.

Responsible for building the company's engagement platform, with special focus on the communication touchpoints such as push notifications, in-apps and e-mails.In addition to overseeing deliveries and schedule expectations, I led the discovery process with designers, which included conducting user interviews, mock tests, and analyzing data. Our goal was to find the best ways to support internal teams by creating a marketing tool that is both efficient and effective.

Managed a core AI product responsible for tracking and qualifying fraud threats on social networks, marketplaces and search engines. Beyond leading development and discovery efforts, I also coached junior product managers into seniority.My experience with Machine Learning and AI models during this experience revolves around supervised and unsupervised training algorithms, computer vision and natural language processing.

Responsible for prioritizing and managing the delivery of new payment method technologies for our B2B customers. Enabled the company to be the first payment provider in Brazil to enable 3DS 2.0 technology and one of the first to be PIX ready in the country as well.

Under the core growth team of the company, I was responsible for improving the customer engagement strategy by increasing the conversion of website and app visits.Worked closely with designers, engineers and marketing analysists to drive conversion KPIs growth with the help of triggers, automations improvements such as e-mail deliverability.

Within the scalability squad, I led the effort to reduce the onboarding time of B2B customers and to increase our NPS. We excelled on both challenges, reducing the onboarding time by more than 100% and increasing the NPS by more than 30 points.

Postgraduate Degree, Artificial Intelligence

Post-graduation on Applied AI and Machine Learning

Bachelor'S Degree, International Relations And Affairs

Activities and Societies: Júnior Enterprise - Panorama Consultoria Internacional