Sher Lyn Ang Email and Phone Number
A curious explorer, an avid learner, a keen eye for detail. Most of all, I am a talent development enthusiast who is passionate in building meaningful connections and solving complex challenges with scalable and sustainable solutions.I have worked across industries including SaaS, professional services, property & construction, hospitality and healthcare industries. I thrive in helping individuals develop and be their best selves personally and professionally.I demonstrate expertise in CRM and Human Capital practices which include Customer Success, strategic consultation, learning implementation & intervention, leadership development, training design & facilitation, project management, diversity & inclusion, agile transformation, and employee experience strategies.Outside of work, I enjoy mobile photography through my lens and search for unique perspectives, food exploration and hunting wherever I travel, and solving jigsaw puzzles and Lego.
- Website:
- linkedin.com
- Employees:
- 36309
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Senior Customer Success Manager - Learning SolutionsLinkedin Jun 2022 - PresentSingaporeI partner with the Customer Success, Insights & Sales team to ensure we are delivering and maximizing customer value for our LTS solution customers, while I strive to create economic opportunity for every member of the global workforce through my DIBs and social impact work.❖ Strategically leads customer conversations and partner with Sales to drive overall customer adoption and success for LinkedIn Learning corporate and academic customers across Asia – through strategic advisory… Show more I partner with the Customer Success, Insights & Sales team to ensure we are delivering and maximizing customer value for our LTS solution customers, while I strive to create economic opportunity for every member of the global workforce through my DIBs and social impact work.❖ Strategically leads customer conversations and partner with Sales to drive overall customer adoption and success for LinkedIn Learning corporate and academic customers across Asia – through strategic advisory, product implementation and enablement, stakeholder and project management, thought leadership sharing, and value realization on customers’ overall objectives❖ Carries a #OneLinkedIn mindset and collaborates internally across Asia Customer Success & Insights and Sales community to drive operational excellence, customer value, and success at scale - through strategic pod alignment for customer value realization, growth opportunity and churn prevention, scaled webinar facilitation & management, driving Asia pan-talent initiative across CSO community, and acts as a Customer Story Champion to strengthen the impact of the customer success stories and use cases across the region❖ Initiates, designs and deploys scalable customer enablement and L&D strategies to provide customer value and drive meaningful adoption at scale, including TAG customer journey framework, blended learning and learner personas intervention, Activation & Enablement Strategy Guidebook, and moreRecognition: ❖ Nominee for the APAC Change Champions Award 2024 ❖ Nominee for the APAC CSO Act as One LinkedIn Award 2024❖ Nominee for the APAC CSO Rookie of the Year Award 2023 Show less -
Senior Executive, Partner Affairs OfficeDeloitte Feb 2022 - Jun 2022SingaporeI supported the leadership development and engagement program efforts for the SEA Partners across the firm and played a role in creating moments that matter for Partners throughout their talent life cycle – from hire to retire.❖ Worked closely with the SEA leaders and stakeholders to administer, execute and manage SEA partner matters, specifically in the areas of admissions, onboarding, and leadership development ❖ Researched, analyzed, curated and implemented leadership development… Show more I supported the leadership development and engagement program efforts for the SEA Partners across the firm and played a role in creating moments that matter for Partners throughout their talent life cycle – from hire to retire.❖ Worked closely with the SEA leaders and stakeholders to administer, execute and manage SEA partner matters, specifically in the areas of admissions, onboarding, and leadership development ❖ Researched, analyzed, curated and implemented leadership development programs and initiatives to uplift leadership capabilities and foster collaboration among SEA Partners and senior leaders across the firm❖ Prepared and reviewed communications targeted at strategic purposes, geographies and audiences in various platforms Show less -
Human Capital ConsultantDeloitte Jan 2021 - Jan 2022Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaI work with diverse and highly collaborative teams to co-create and deliver robust and innovative solutions to create value and help clients and organizations across SEA become agile, resilient, and future-ready. Some of my key contributions include:❖ Design, develop and implement immersive leadership programs to equip executive leaders with future leadership capabilities in a new world of work and managing a multi-generational workforce in a remote and hybrid environment❖ Active… Show more I work with diverse and highly collaborative teams to co-create and deliver robust and innovative solutions to create value and help clients and organizations across SEA become agile, resilient, and future-ready. Some of my key contributions include:❖ Design, develop and implement immersive leadership programs to equip executive leaders with future leadership capabilities in a new world of work and managing a multi-generational workforce in a remote and hybrid environment❖ Active involvement in the Skills and Lead Community of Practice and Work collaboratively with a team of passionate practitioners in developing propositions for the reskilling and upskilling of the workforce as well as developing leadership development strategies and thought leadership❖ Active contributor in the workforce transformation efforts including proposition development for talent assessment and capability development framework, Diversity & Inclusion and HR transformation, project management and data visualization, agile implementation and transformation, and learning interventions Show less -
Senior Executive, Talent Development And EngagementEco World Development Group Berhad Mar 2019 - Jan 2021Selangor, MalaysiaI curated and facilitated immersive learning programs, championed digital learning intervention across Malaysia, Australia and the UK, and executed learning engagement activities to develop a robust learning culture.❖ Conducted and curated soft skills, experiential learning programs and building team activities including extensive research, collaborative program planning, personalized training delivery, and post-program evaluation ❖ Championed digital learning initiatives such as… Show more I curated and facilitated immersive learning programs, championed digital learning intervention across Malaysia, Australia and the UK, and executed learning engagement activities to develop a robust learning culture.❖ Conducted and curated soft skills, experiential learning programs and building team activities including extensive research, collaborative program planning, personalized training delivery, and post-program evaluation ❖ Championed digital learning initiatives such as LinkedIn Learning and FranklinCovey All Access Pass, and actively drove learning engagement activities including curating creative campaigns and learner-based newsletters❖ Worked closely with business leaders to identify training needs and launched talent development & learning initiatives❖ Worked with identified training vendors and business leaders to develop high-level leadership and development programs ❖ Involved in internal communication and employee engagement initiatives❖ Carried the role of President (formerly VP Education) of the EcoWorld Toastmasters Club, actively built collaborative relationships with the external network, and provided coaching and mentoring to the members❖ Took on emcee role in internal events and actively engaged all levels of team members Show less -
Learning & Development ManagerDoubletree Resort By Hilton Penang Jan 2018 - Nov 2018Penang, MalaysiaI led a team of departmental trainers and worked with more than 200 employees of all levels, empowering them to be the best version of themselves through L&D programs as well as driving team member engagement initiatives.❖ Managed learning programs and experience-based training and leadership development programs to team members including program planning, logistics, implementation and post program evaluation❖ Inducted, coached and mentored team members of all levels and partnered… Show more I led a team of departmental trainers and worked with more than 200 employees of all levels, empowering them to be the best version of themselves through L&D programs as well as driving team member engagement initiatives.❖ Managed learning programs and experience-based training and leadership development programs to team members including program planning, logistics, implementation and post program evaluation❖ Inducted, coached and mentored team members of all levels and partnered with leaders to identify training needs and clear learning paths❖ Managed and maintained digital learning programs and database for all team members❖ Monitored and managed the company’s HRDF fund including HRDF submission and claims process❖ Championed the overall internship process including local and foreign students❖ Prepared annual budget forecast to continuously develop training plans and strategies ❖ Managed audits to ensure 100% compliance of standards❖ Established a CARE culture, planned and implemented team member engagement and recognition initiatives ❖ Managed strategic partner relationships with colleges & universities, government agencies, NGOs, consultants for various learning programs and community initiativesRecognition:❖ Nominated for Hilton’s India & SEA Outstanding Team Member of the Month Show less -
Learning & Development ExecutiveDoubletree Resort By Hilton Penang Jul 2016 - Dec 2017Penang, Malaysia
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Senior Executive, Setia FoundationS P Setia Aug 2015 - May 2016Selangor, MalaysiaI built relationships with strategic partners to execute high-impact community-focused events for the Foundation.❖ Planned and executed events and activities for the Foundation including charity dinner, community projects and volunteering initiatives❖ Prepared all communications material and managed platforms for the Foundation, including external newsletters, press releases and updates on the website -
Corporate Communications ExecutiveSunway Berhad Apr 2014 - Aug 2015Selangor, MalaysiaI developed communication strategies and established strategic relationships with key stakeholders for the Sunway Group and its subsidiaries to maximize positive publicity and strengthen employer branding.❖ Prepared media releases, Q&As, speeches, print ads, presentations, communications plans, profiles and fact sheets for internal and external stakeholders❖ Managed all media activities for Education, Construction and Healthcare divisions under the Sunway Group, and group-wide… Show more I developed communication strategies and established strategic relationships with key stakeholders for the Sunway Group and its subsidiaries to maximize positive publicity and strengthen employer branding.❖ Prepared media releases, Q&As, speeches, print ads, presentations, communications plans, profiles and fact sheets for internal and external stakeholders❖ Managed all media activities for Education, Construction and Healthcare divisions under the Sunway Group, and group-wide corporate social responsibility and Jeffrey Cheah Foundation initiatives❖ Assisted and coordinated in the Group's internal branding and events ❖ Developed Chinese translation for various copies, conceptualized and designed visuals and posters, media monitoring on company news and exposure Show less -
Community Relations OfficerMount Miriam Cancer Hospital Jan 2013 - Mar 2014PenangA passion for community development allowed me to proactively engage with key stakeholders to create far-reaching impact programs and raise substantial funds for the Hospital.❖ Organized fundraising events for the hospital and the Needy Cancer Patient Fund ❖ Launched out-of-the-box and impactful health awareness programs to promote cancer and health awareness ❖ Led the design and roll-out process of communications material including press releases, speeches, newsletters and… Show more A passion for community development allowed me to proactively engage with key stakeholders to create far-reaching impact programs and raise substantial funds for the Hospital.❖ Organized fundraising events for the hospital and the Needy Cancer Patient Fund ❖ Launched out-of-the-box and impactful health awareness programs to promote cancer and health awareness ❖ Led the design and roll-out process of communications material including press releases, speeches, newsletters and digital websites Show less -
Advertising InternStar Media Group Berhad Jan 2012 - Feb 2012Job rotation in three Advertising divisions namely customer service, AdTraffic and graphic department -
Event Planning InternFocal Concept Sdn Bhd Sep 2010 - Nov 2010Penang, MalaysiaAssisted in event preparation and execution, project research and proposal for events
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Marketing InternFreeform Sdn Bhd Jan 2010 - Mar 2010Selangor, MalaysiaAssisted in event preparation and execution; managed contests for each publication including seeking for sponsorship; managed entries, announcement of winners and handling of prizes
Sher Lyn Ang Skills
Sher Lyn Ang Education Details
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Distinction 6.3/7 Gpa -
Distinction 3.93/4.00 Cgpa
Frequently Asked Questions about Sher Lyn Ang
What company does Sher Lyn Ang work for?
Sher Lyn Ang works for Linkedin
What is Sher Lyn Ang's role at the current company?
Sher Lyn Ang's current role is Learning & Talent Development | Customer Success @ LinkedIn | Change Advocate | Passionate about helping individuals to be their best selves personally and professionally.
What schools did Sher Lyn Ang attend?
Sher Lyn Ang attended University Of Southern Queensland, Kolej Han Chiang.
What skills is Sher Lyn Ang known for?
Sher Lyn Ang has skills like Leadership, Presentation Skills, Writing, Team Building, Social Media, Strategic Partnerships, Public Speaking, Personal Development, Employee Engagement, Digital Transformation, Human Resources, Employee Learning And Development.
Who are Sher Lyn Ang's colleagues?
Sher Lyn Ang's colleagues are Johnikuo00903-060752 Doe, Nick-Knm4t6fw Reznor-Halfxhds, Oliver Shaffer, Lalit Kumar, Ameer Ameer, Emily Lisanti, Test Subscriptiontax.
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