• Startup business for Smart Home automation system involving smart switches, connected products and gateway connectivity to the cloud base application (APP on IOS & Android) and electrical installation. • Understand market demand and establish a strategic business approach toward market opportunities. • Sourcing and managing factory/suppliers to establish product and solution meeting market demand.• Identify marketing approach to penetrate the awareness of the business.• Manage… Show more • Startup business for Smart Home automation system involving smart switches, connected products and gateway connectivity to the cloud base application (APP on IOS & Android) and electrical installation. • Understand market demand and establish a strategic business approach toward market opportunities. • Sourcing and managing factory/suppliers to establish product and solution meeting market demand.• Identify marketing approach to penetrate the awareness of the business.• Manage B2B and B2C sales opportunity and accountable for the sales pipeline and forecast.• Manage project delivery and after sales accountability to ensure customer satisfaction.• Strategic decision maker to ensure business branding and continuity. • Manage business P&L and drive overall business direction. Show less

• Maintained records for each project and engineering discipline. • Identified technical risks within managed projects. • Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines. • Monitored installation of materials and equipment for compliance with drawings and specifications. • Determined and scheduled priorities as required to progress engineering work. • Evaluated change order requests in response to… Show more • Maintained records for each project and engineering discipline. • Identified technical risks within managed projects. • Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines. • Monitored installation of materials and equipment for compliance with drawings and specifications. • Determined and scheduled priorities as required to progress engineering work. • Evaluated change order requests in response to out-of-scope work activities. Show less

• Handled sales paperwork and payments with accuracy to minimize recordkeeping errors. • Answered in-depth questions about company offerings, service policies and benefits of each plan. • Offered knowledgeable insight into available products and services to help consumers make informed decisions. • Researched client requests to create best possible solutions for diverse needs. • Proposed system upgrading and future proof IOT platform integration.• Managing new/recurring… Show more • Handled sales paperwork and payments with accuracy to minimize recordkeeping errors. • Answered in-depth questions about company offerings, service policies and benefits of each plan. • Offered knowledgeable insight into available products and services to help consumers make informed decisions. • Researched client requests to create best possible solutions for diverse needs. • Proposed system upgrading and future proof IOT platform integration.• Managing new/recurring contract in core BU and integrating multi BU contract for integrated solution. • Collaborated with cross-functional teams to deliver successful product implementations. • Worked with customers and engineering team to determine equipment needs and system requirements. • Delivered technical presentations matching audience level of expertise to explain products and services to customers. • Responded to specific customer requests, including RFP responses and industry-specific solutions. • Configured and modified product systems to meet customer-specific needs. • Tracked sales data for analysis and forecasting. • Analyzed customer feedback to identify areas of improvement and implemented actionable solutions. • Kept senior managers informed about sales activities, current inventory and other metrics via timely reports. • Called on existing accounts to drive sales through proactive and relationship-driven contact strategies. • Account management to drive sales and improve customer relationship. Show less

• Trained and mentored team members to promote productivity, system knowledge, key technical skill and provide quality services. • Created customer support strategies to increase customer retention. • Monitored metrics and developed actionable insights to improve efficiency and performance. • Developed and maintained relationships with customers, organizations and agencies. • Developed and maintained accurate records of programs and services. • Participated in meetings with… Show more • Trained and mentored team members to promote productivity, system knowledge, key technical skill and provide quality services. • Created customer support strategies to increase customer retention. • Monitored metrics and developed actionable insights to improve efficiency and performance. • Developed and maintained relationships with customers, organizations and agencies. • Developed and maintained accurate records of programs and services. • Participated in meetings with stakeholders to discuss program objectives and strategies. • Facilitated communication between clients and internal sales account lead to generate pipelines. • Monitored progress of project and service agreements. Show less

• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions. • Installed, configured and tested equipment on specialized platforms. • Worked cross-functionally within organization and external partners, integrators and vendors. • Analyzed and evaluated performance and optimized efficiency. • Tested and checked performance of hardware and software programs. • Engaged in first-level support for customers requiring routine support and… Show more • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions. • Installed, configured and tested equipment on specialized platforms. • Worked cross-functionally within organization and external partners, integrators and vendors. • Analyzed and evaluated performance and optimized efficiency. • Tested and checked performance of hardware and software programs. • Engaged in first-level support for customers requiring routine support and troubleshooting. • Provided customer feedback to team to facilitate project road map and relationship planning. • Performed periodic testing of systems. • Resolved customer complaints in prompt, polite and professional approach. • Reviewed technical documentation to complete equipment maintenance and repair. • Dismantled defective machines and equipment and installed new or repaired parts. • Developed preventive maintenance schedules to minimize downtime and optimize performance. Show less

• Provided technical assistance to customer when needed. • Adhered to timelines to meet service maintenance schedule and targets. • Assisted in development, design and execution of projects. • Maintained computer systems, installed and upgraded new systems. • Resolved conflicting design and system requirements during new equipment installation. • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions. • Tested and checked performance of… Show more • Provided technical assistance to customer when needed. • Adhered to timelines to meet service maintenance schedule and targets. • Assisted in development, design and execution of projects. • Maintained computer systems, installed and upgraded new systems. • Resolved conflicting design and system requirements during new equipment installation. • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions. • Tested and checked performance of hardware and software programs. • Engaged in first-level support for customers requiring routine support and troubleshooting. • Performed periodic testing of all systems. Show less