Angalena Scavuzzo Email & Phone Number

• Coach and train Performance Managers on account management, digital strategy and retention
• Actively participate in digital strategy conversations and retention efforts to increase client success and reduce churn.
• Identify process gaps and work with internal stakeholders to increase efficiency and reduce churn for company.

Kansas City, Missouri Area

• Manage portfolio of accounts to assist with website management, digital advertising and wholistic digital strategy
• Retain customer satisfaction through efficient process, effective communication to clients and positive customer service
• Manage day-to-day account changes via Google AdWords for digital advertising

Greater Chicago Area

• Run day-to-day operations of the store
• Hire, schedule, coach/mentor team of three stores during my time with company
• Open flagship Chicago Box Lunch store
• Maintained positive sales, loyalty and conversion metrics through efficient processes and customer service

• Run day-to-day operations of RV Park
• Hire, train & schedule staff for department
• Maintain positive sales through efficient processes & customer service

St. Joseph, Missouri Area

• Run day-to-day operations of store
• Hire, Schedule and Develop/Coach a team of 100+ people
• Increase sales through efficient logistical processes and customer service

Lenexa, KS

• Create content for and run the company’s social media presence
• Increase traffic and track progress of company’s social media presence to report to internal stakeholders.
• Plan and execute all company events - internally and externally
• Create process to produce sales leads via social channels and deliver to sales managers

• Work with and report results/findings to various music labels on artist/album releases
• Plan and execute events for artist/album releases
• Manage UMG social media accounts to relate to fans in real time