Account Manager
Current- Successfully and strategically managed a portfolio of 100+ wholesale fashion/ home accounts resulting in a 20% increase in client retention rate- Developed and implemented a strategic account management plan that increase average order value by 30% within the first few months- Analyzed seller KPI, statistical data and suggested better sales tactic by making information-based recommendations- Conducted multiple client meetings/ week to present current site data, provided market insights and discuss strategies to increase sales, resulting in a 90% increase in client satisfaction and repeat business- Monitored market research to identify emerging trends, competitor activities, and industry developments to identify new opportunities- Managed and executed monthly sitewide projects, dropshipping and events to maximize brand awareness and increase overall sales