Angela B. Email & Phone Number

Chicago, Il, Us

Ringwood, Illinois, United States

Huntley, Illinois, United States

Crystal Lake, Illinois, United States

Crystal Lake, Illinois, United States

Crystal Lake And Huntley, Il

CPO certificationCertified Pool Operation

Hiring, training, coaching, payroll, inventory. Budgets, customer service, policies.

Led prospective managers through intensive 10-week training program, including hands-on demonstration of operations management and procedures to achieve service excellence.* Taught Starbucks Experience Class at 555 Washington, Chicago, including orientation to newly hired partners / employees regarding job expectations in conformity with quality and efficiency standards. * Solution resource for identifying, investigating and resolving issues and discrepancies as mentor, trainer and support to supervisors and staff at all levels.

Crystal Lake, Illinois, United States

Responsible for overseeing and implementing multiple tasks including scheduling, payroll, accounting, cash management, deposits, reconciliations, product ordering, inventory, safety and security.* Hire, train, and evaluate employee performance. Successfully promoted several qualified employees to positions of leadership and greater responsibility.* Establish and consistently achieve goals for USD (units sold daily) and customer service excellence.* Selected to open the Crystal Lake store, including staffing, store sets, inventory, visual merchandising, and development of policies and procedures in conformity with corporate standards of excellence.* Successfully managed the Crystal Lake store for the past 2 ½ years by emphasizing personalized customer service, maintaining excellent team partnerships, and generating a loyal customer base. * Previously managed five stores in Lake in the Hills; for successfully identifying and improving sales operations and customer relationships.* Launched, strategically marketed and promoted new products resulting in increasing sales based on identifying and meeting customers' product and service needs, requirements and preferences.* Managed two stores on several occasions during transition and placement of new managers.

Crystal Lake And Huntley, Il

Customer Service, safety, front desk policies.