Write tickets for new features.Maintain JIRA ticket backlog of issues and features.Train new QA hires and provide additional guidance and resources as needed.Write and update documentation in Confluence for clients' mobile app(s), automated testing, and third-party tools.Update, write, and execute test cases using TestRail for regression testing and bug fix verification.Update, write, and execute automated UI tests for Android/iOS using the OpenTest framework.Report bugs on Jira including a bug description, test steps to recreate, device used, build version used, along with any details helpful to developers.Write SQL scripts to confirm database was updated in accordance to test case criteria.Send API requests using Postman to confirm application behavior is accordance to test case criteria.Use Charles Proxy to intercept API requests/responses and/or map to local JSON files for testing on iOS/Android mobile simulators.Send push notifications via Salesforce Market Cloud for testing purposes.Update test product data in Salesforce Commerce Cloud for testing purposes.

Assist players with website navigation and errors on Lottery Rewards websites.Resolve discrepancies in directory of player accounts and keep personal information confidential.

Assist code immersion bootcamp students with questions or coding errors in class.Respond to student questions or homework issues on TTS Slack channel.

Course covers foundations of web development, with a strong focus on Ruby on Rails. In addition to curriculum includes guest speaker series, company tours, and community events.