Angel B. Email and Phone Number

As VP Leasing, Renewals, and Underwriting at HomeRiver Group, I oversee the leasing, renewals, and underwriting operations for over 25,000 single-family rental properties across the nation US. I am responsible for developing and implementing leasing strategies, policies, and procedures that maximize occupancy, revenue, and customer satisfaction. I also manage a team of leasing agents, coordinators, and specialists, ensuring they deliver high-quality service and performance.With over 15 years of experience in the single-family rental industry, I have a proven track record of leading and growing portfolio management teams, achieving operational excellence, and driving customer loyalty. In my previous role as Portfolio Director/People Leader at Invitation Homes, I managed 10,000 homes and led a diverse team of 25 professionals, including customer service reps, renewal coordinators, assistant portfolio managers, and agents. I was instrumental in increasing the renewal rate by 15%, reducing the vacancy rate by 10%, and improving the Net Promoter Score by 20%. I am passionate about providing exceptional living experiences for our residents, enhancing the value of our properties, and contributing to the success of our organization.