Angel Duffy Email and Phone Number

Responsible for creating and maintaining a first-class environment by offering one-of-a-kind experiences for fans and guest via creative problem solving and exceptional customer service.● Provide customized Premium level service to fans and guests by being proactive with their requests and attending to their needs during all Allegiant Stadium events.● Develop rapport and positive relationships with clients and their guest.● Identify opportunities to create memorable experiences that are unique to our Premium clients.● Prepare suites and premium spaces.● Dispatch Premium Concierge issues to stadium operations for resolution during events.● Ensure there are safety measures by unlocking suites only to the ticket holder

Responsible for customer engagement by delivering exceptional service while managing the bar day to day operations activities and tending to all guest needs.● Monitor and conduct ordering, inventory and stocking all bar items to meet customers’ demands.● Manage event activities for all social functions, including private parties and special events.● Supervise and maintain schedules for bar staff.● Consistently create repeat business by ensuring outstanding guest satisfaction. ● Address complaints and resolve problems with both staff and customers. ● Memorize multiple drink recipes

Determined customers’ needs, wants and advised them on utilization and care of merchandise. ● Answer customers questions and address problems and complaints in persona and via telephone● Open and close the store, which includes counting cash drawers● Help customers select products that best fit their personal needs● Maintain visually appealing and effective displays for the entire store● Educate customers on brand● Build and maintain effective relationships with peers and upper management.