-Technical Lead and Subject Matter Expert for Global Field Services Salesforce Application-Analyzed, Solutioned and implemented daylight savings fix for work shifts and timestamps in all locations globally-Production Support, RCA and fix-Technical Lead for Repair Enablement Pega Application-Handle all requirement implementation and solutioning-Handle production support for any issues after go live-Sole Developer for release activities/deployment-Upgrading pega platform from 8.4 --> 8.8.3-Overseeing issues from upgrade-Developing environment timeline and golive timing-Impact analysis for upgrade and go live-Developer on Order Management Migration, migrating order management process from Pega technology to Salesforce technology. - development of integrations including outbound to MULE (platform events) and inbound from web service. Also developed API integrations and calls using named credentials and logic to develop request and process response.- Lightning web component development including developing a reusable custom lookup component with custom filter and dynamic object search-Salesforce certified Administrator and developer. Developer on Global Field Services application and transformation from oracle application to salesforce application. -Solutioning and implementation of user story requirements.-Created and maintained REST web service for creation and update of orders-Created and maintained platform events raised by salesforce and sent to external system-Created flows and lightning web components for major features and use cases of the application- Pega Certified Senior System Architect on Product Returns and Replacement tool (PRR)- User story requirement analysis and resolution- Lead an initiative to make PRR ADA compliant and accessible for the deaf/blind resulting in full application use by Blind or deaf users- Translated PRR into 5 different languages- Developed major UI components such as screens and feedback survey

- Pega Certified System Architect on Failure Analysis Shipment Tracker (FAST) tool- Deliver technical solutions for User stories and requirements- Facilitate the resolution of high priority incidents- Creation of Dashboards for viewing of FA Case details- Development of UI of FAST tool- Implementation of FAST Case status- Deliver Knowledge Transfer sessions to support team over code enhancements

-Data Analytics using Cassandra NoSQL Database-Web Services-Developed smartsheet exporting system through Cassandra with Java

- Editing and blurring of participants in research videos- C# code checking- Reading and verifying code for teleform- Data analysis and troubleshooting

-Webex Social Page creation and upkeep of the Quote to Order team (social media utility for Cisco Employees)-Event planning and Culture cultivation-Java development using a speech to text SPHINX utility and its integration into webex online meetings- Volunteered as social chair for organizing intern events

- Updated file systems- Initiated and developed new file labeling system- Tested adhesive viscosities- Created new procedure manual- Conducted coat weight study on adhesives.

-Robotic assembly-Water sample collection for study-Study organic material content in water from different sources