Angel Queen Juliana Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

- Part of Property Management team at Taman Anggrek Residences.- Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.- Manage tenant communications, including updates on building policies, maintenance schedules, and community events.- Coordinate with maintenance and management teams to ensure timely resolution of tenant issues and maintenance requests.- Conduct regular inspections of the property to ensure compliance with safety and maintenance standards.- Facilitate tenant move-ins and move-outs, including the preparation of necessary documentation and coordination with relevant departments.- Maintain accurate records of tenant interactions, complaints, and resolutions.- Provide exceptional customer service to enhance tenant retention and satisfaction

- Part of Building Management (BM) team and handle an upper-class apartment located in North Jakarta, Regatta Apartment- Involved in weekly meetings with P3SRS of Regatta Apartment- Managed and coordinated multiple renovation projects including swimming pools, interior lifts, and indoor playrooms, ensuring timely completion and budget compliance.- Liaised with contractors, vendors, and stakeholders to communicate project requirements, updates, and quality expectations.- Maintained detailed records of project progress, quality assessments, and compliance checks, providing comprehensive reports to manager. - Identified and resolved quality issues promptly, implementing corrective actions to maintain project integrity and client satisfaction.- Supervised the quality of incoming and outgoing renovation projects, ensuring adherence to established standards and specifications.- Conducted regular building inspections in order to maintained a safe and secure environment for tenants and visitors and prepared reports- Ensured facilities were in compliance with applicable policies, regulations, and building codes- Responded to inquiries and requests by tenants of the building and resolved any problems or issues- Prepare and provide ideas in detailed presentation materials such as alternative designs for stuffs that want to be improved in 2024 (lobby corridors, signage for both indoor and outdoor areas, swimming pool and office building management, indoor playroom)- Responsible for creating design illustrations during improvement projects 2024 (signage, security and fountain positions, visitor and fit-out passes, office building management)

Jakarta, Indonesia

- Collecting and analyzing GIS data, and make an update for zoning maps.- Identified and reports any data issues and pro-actively participated in team meetings. - Collaborated with colleagues and excuted other duties as assigned by head of division. - Maintained and updated data from developer or local goverment on Microsoft Excel - Reviewed all documents, contracts, and other materials.