Driven professional with a passion for data analysis and visualization. Currently in a role as a Collection Agent, I am eager to pivot my career towards the dynamic field of data analytics. I hold certifications from IBM in Python for Data Science, AI and Development, as well as Data Visuals and Dashboards with Excel and Cognos.With a strong foundation in collections, encompassing both 3rd party and 1st party perspectives, I bring a unique advantage to the world of data analytics in the collections industry. Having navigated the intricacies of collections, I possess an in-depth understanding of the processes, compliance requirements, and client dynamics. I'm adept at running CRMs and have a keen sense of how to optimize data-driven strategies for maximum results. This firsthand experience not only equips me with industry-specific knowledge but also positions me to bridge the gap between operational insights and data-driven decision-making, ultimately driving greater efficiency and success in the collections sector.