Angela Becker Email & Phone Number

Kansas City, Mo, Us

Kansas City, Mo, Us

Amarillo, Texas, Us

Jersey City, New Jersey, Us

Kansas City, Mo, Us

Oversee the day-to-day activities with assigned accounts; direct assignments and/or projects and provide guidance to cross functional partners. Establish and maintain business relationships with assigned customers. Act as a liaison for customers to all other DST departments to ensure quality account management and responsive and effective problem resolution. Key Contributions:-Managed a lengthy and complex reporting project with customer and DST internal teams to achieve contract compliance of over 100 various reports to deliver to the customer-Executed successful ‘Year End’ initiative with unprecedented amount of testing to ensure quality and consistency for the customer.-Led cross functional team to implement process improvements for customer pharmacy audits

East Windsor, Ct, Us

Serve as a Client Relationship Manager to Insuritas by providing project management, implementation, on-going sales development and strategic services while partnering with various internal and external business partners. Achieve internal and external timelines while managing various projects simultaneously. Provide client with implementation support, necessary training and problem solving.Key Contributions: Develop and maintain strong, mutually beneficial relationships with clients and key decision makers Deploy effective business generation strategies to maximize product sales within client accounts Schedule and manage new client launch initiatives, through effective planning and engagement of internal and external client resources Collaborate effectively on an ongoing basis with Operations, Technology, Marketing, Accounting and third party vendors to deliver complete agency experience and manage entire insurance aisle for client Account management including scheduling and managing 20+ clients Receive, research and facilitate timely resolution of complex and/or sensitive client concerns relative to products, systems or services Participated in and implemented revised Gantt Chart for use in agency implementations Managed as many as 7 projects with varied timelines Customized agency training presentations, facilitated train-the-trainer and client training presentations using multiple delivery methods

Kansas City, Ks, Us

Worked as a member of the Graduate Medical Education team to ensure compliance of ACGME rules and regulations by the Institution and all 43 residency and fellowship programs. Coordinated vendor relationship with system provider. Delivered support and training (design and facilitation) to administrative personnel, residents/fellows and physicians.Key Contributions: Collected, tracked and managed over 100 program letters of agreement between the Medical Center and other medical institutions Participated in, noted, drafted and distributed meeting minutes for the monthly Graduate Medical Education Committee Served as in-house computer specialist, developed and conducted in-house training for this system Developed monitoring process for over 450 Drug Enforcement Agency registrations and expiration dates Monitored and evaluated resident and fellow duty hours to ensure ACGME compliance Helped with the preparation of the Medical Center’s ACGME site visit resulting in maximum accreditation of 5 years.

Assigned to a portfolio of bank clients to increase sales penetration of company products by building relationships and providing support and training to bank personnel.Key Contributions: Designed and facilitated in-person training sessions with bankers throughout the country Increased sales penetration from 0.5% to 7% Created and managed sales and service conference calls with bank branch employees Assisted bankers in answering product and sales questions via telephone and email Collaborated with a sales team to achieve company goals, generated and executed sales development plans for critical accounts Studied for and obtained full life/health and property/casualty insurance licenses Recipient of IAC Group Outstanding Performance Award 2005