● Managed a team of 5 HR professionals supporting 1,000+ employees across multiple sites.● Reduced the need for temporary employees by 66% through the development and execution of a targeted recruitment strategy that successfully hired 50 new employees.● Achieved a 30% increase in employee retention by implementing training programs.● Analyzed trends and metrics to craft innovative HR solutions aimed at enhancing recruitment efforts, reducing turnover rates, and boosting employee engagement levels.● Maintained comprehensive knowledge of evolving Federal and State legal requirements governing HR management practices to mitigate potential legal risks effectively.● Mentored the HR Client Success team to consistently meet and surpass client expectations while skillfully identifying opportunities for exceeding service standards.● Monitored client benefit administration processes meticulously and consistently, while assisting with complex negotiations on benefits packages and renewals to achieve optimal outcomes.● Assisted with the merger, acquisition, and integration of new clients and locations.● Directed complex employee relations issue resolutions through timely investigations.● Ensured compliance with legal mandates via robust training programs for clients.● Spearheaded strategic planning and management of key HR projects tailored to client needs.● Realized cost savings by restructuring benefit plans and negotiating vendor contracts.

● Oversaw HR operations at six Eastern Division locations, ensuring seamless functionality.● Managed the entire employment lifecycle to enhance the employee experience.● Streamlined the recruitment process significantly by meticulously identifying staffing needs and executing hiring, orientation, and termination procedures more efficiently.● Spearheaded HR performance initiatives, enhancing coaching and development.● Resolved employee relations issues by addressing complaints and improving workplace morale.● Collaborated with insurance carriers to manage enrollments and optimize benefits access.● Recommended and implemented HR policies that strengthened organizational compliance.

● Oversaw daily human resources operations across 5 offices, enhancing efficiency and consistency in Camp Hill, PA; Pittsburgh, PA; Akron, OH; Bronx, NY; and Brooklyn, NY.● Educated employees comprehensively on the Total Rewards package, which includes health plans, voluntary benefits, and 401(k) retirement plans, thereby enhancing job satisfaction.● Coordinated diligently with Corporate Management on various disability and workers' compensation cases, as well as FMLA leave, to ensure compliance with all relevant paperwork.● Conducted comprehensive new employee orientations that successfully fostered a positive attitude toward organizational objectives and significantly improved retention rates.● Collaborated with management to identify recruitment needs and assist in hiring.● Managed all aspects of payroll preparation and precise distribution for multiple locations utilizing ADP systems to ensure timely and accurate compensation for employees.● Streamlined onboarding by managing offer letters, paperwork, and background checks.● Resolved employment disputes through proactive communication to enhance relationships.

Temporary 6-month position● Ensured compliance in severance agreements by verifying all documents were signed.● Streamlined the onboarding process for new hires by crafting comprehensive offer letters, conducting thorough background checks, and coordinating drug screenings.● Prepared comprehensive welcome packets containing essential benefits information for newly hired employees, promoting seamless integration into the company’s corporate culture.● Scheduled orientations and performance meetings to align employee goals with objectives.● Documented severance and offer letters, enhancing record accuracy and accessibility.

● Restructured recruiting efforts by developing application and interview guides, enhancing candidate channels, and upgrading background checks to include criminal reviews.● Achieved significant reduction in company benefits costs by implementing strategic plan options and tier changes, resulting in substantial employee/employer cost-sharing savings.● Rectified a complex payroll process with slow processing times by outsourcing to Paychex Major Client, significantly improving efficiency and expanding service offerings.● Revamped HR standards by updating the employee handbook, departmental policies, job descriptions, and introducing a performance management system.● Maintained compliance with legal requirements and government reporting regulations affecting human resources functions while ensuring adherence to updated policies and procedures.● Partnered successfully with outside counsel to defend against complex wage/hour disputes and unemployment claims, safeguarding the organization’s interests and reputation.● Developed a cohesive executable strategy that galvanized team motivation, both individually and financially, empowering them to consistently exceed corporate objectives.