• Worked closely with the field sales executives for the centrifugation product line to convert cold and warm leads into hot leads.• Maintained all correspondence and lead information in Salesforce • Assisted the digital marketing team with qualifying new leads • Helped create and maintain standard work documentation for the sales development team• Accomplishments – Was successful in converting a number of cold/warm leads into hot leads resulting in over $500,000 in additional centrifuge sales for the field sales team that I reported into.

• Manage all distributor accounts within the US, Canada, Latin and South America.• Responsible for bringing in new business via distribution to help grow the business• Maintain and manage customer accounts in CRM – Salesforce• Forecast monthly and yearly sales, track customer orders, product training to distributors• Negotiate pricing contracts with distributors, track and maintain customer product complaints and concerns• Assist document control in the implementation of device labels (private labeling) for distributors• Assist new international distributors with the registration of TM products in their countries – this involves putting together necessary documents including distribution agreement letters, technical product overview, quality management systems report and notarization and authentication of applicable documentation.• Attend trade shows on behalf of the company• Assisting in internal audits of various departments within the company• Accomplishments – Won $150k in new business from a distributor; acquired two new distributors who were buying from a competitor ($20k in new business)

• Manage all direct and distributor accounts east of the Mississippi River.• Responsible for maintaining customer relationships and managing pricing contracts.• Create demo kits with product samples for prospective customers, office visits to local (Indianapolis) accounts• Tracking distributor sales and provide product training when necessary• Attend trade shows on behalf of the company• Accomplishments – Won a new supply agreement with top distributor valued at $250k; acquired new direct business by offering better product pricing and exceptional customer service

• Provide on-site technical demonstrations of BIOPAC’s products which involveinterfacing client’s existing equipment and working with live subjects (animal &human)• Provide instrumentation demonstrations in clinical research environments, classroomsand operating theaters.• Provide on and off site technical support and training in use of research and FDAapproved product lines.• Responsible for answering specific questions about the use of hardware and softwareand providing an appropriate solution to customer’s needs• Attend exhibitions, scientific conferences and occasionally hold workshops at regionaland national conferences• Research potential new markets by working with existing clients to optimize theequipment• Maintain client support database (CRM system)• Generate sales leads, follow up on sales inquiries, provide client quotations• Provide monthly sales forecasting for the Midwest region• Accomplishments - Increased sales by 25% in the first year of joining BIOPAC andmaintained that level since. Set highest monthly (2011) and quarterly sales records(2013). Delivered aggressive regional sales growth in years when overall domesticsales were down.

• Validation of MR imaging technique - 3D Variable Flip Angle method• Study was performed on knee cartilage of patients with osteoarthritis• Learned operation of 1.5T Siemens scanner for imaging phantoms and subjects• Created spreadsheets & performed statistical analysis of in vivo & phantom T1 measurements• Designed & built an agar-gel based MRI phantom through innovative & creating thinking• Abstract of project was presented at the International Conference for Magnetic Resonance inMedicine (ISMRM 2009) [Proc. ISMRM 2009, page 75] and the International OA ImagingWorkshop (May 2009)

- Interacted with managers of the retail, food and entertainment industry and developed strong persuasion and interpersonal skills; created new ways of attracting potential clients - Succeeded in increasing the company's clientele

Studied the efficacy of pulsed electromagnetic field in the healing of mal unions in rat femurEvaluation of bone healing radiographically and of bone formation by dry wt. measurementConducted statistical analysis using SPSS software package based on values obtained from callus formation and dry weight measurements

- Performed quality control by doing service checks using a safety analyzer, pacer analyzer, non-invasive blood pressure analyzer and electrosurgical analyzer - Assisted engineers with troubleshooting and when performing repairs on equipment such as ventilators, infusion pumps, incubators, oxygen concentrator and hyper-hypothermia system.