Cresceris is dedicated to supporting businesses and developers in the world of PowerApps and Dynamics 365. We aim to empower individuals and businesses across income levels by providing expert consultancy, training, and mentorship services, enabling optimal operational enhancements and skillset advancements.

At Ardalyst, a leader in cybersecurity solutions, I specialize in leveraging Microsoft PowerApps to enhance operational efficiency for our clients, particularly within the Department of Treasury. My role intersects cutting-edge cybersecurity practices with innovative application development, enabling our clients to securely manage and analyze data in a digital-first world.Key Responsibilities:• Develop and maintain PowerApps solutions for the Department of Treasury, ensuring high security and performance standards.• Manage software development projects within a DevOps framework, employing Agile methodologies for continuous improvement.Skills:• Proficient in Microsoft Power Platform (PowerApps, Power Automate, Power BI), .NET Framework, Azure DevOps, and Office 365.• Strong background in data analysis, software project management, and software development.• Committed to enhancing cyber defense capabilities through advanced IT solutions and educating clients on digital technology adoption.

Maintaining Case Management System

TechAir Group, a technology consulting firm based in Minneapolis, MN. TechAir strives every day to unlock our clients' growth potential by way of technology. Primary focus: • Microsoft Dynamics CRM Areas of expertise: • Business Strategy and Roadmap Development • Marketing Automation • Microsoft SharePoint • App and Web Development • Cloud Services Graduate of Ashford University with a Masters in Teaching and Learning with Technology, and University of California, San Diego with a Bachelors in Interdisciplinary Computing and the Arts. I am passionate about creating user intuitive efficient solutions for business . I have years of experience with Dynamics CRM solution implementation that includes data migration, CRM configuration, and application development. Additionally, I have years experience supporting software development in many roles including business intelligence, operations, development, and as a scrum master. Certified Microsoft Dynamics CRM Customization and Configuration Certified Microsoft Dynamics CRM Online Deployment 2016 CRM Consultant • Implement and support Microsoft Dynamics CRM. • Business strategy and roadmap development. • Customize Microsoft Dynamics CRM. • Build and coordinate application solutions and integrations. • Ongoing client consultation, support and training for CRM and related projects.

• Release management support for Salesforce and Dynamics instances• Analyze/Interpret data for migrations, new implementations and executive summaries• Analysis of current systems and business models • Preparing proposals for executives• Collaboration with team to ensure quality work and implementations• Triage and troubleshooting user issues

Microsoft Dynamics CRM and Salesforce ConsultantFINANCE INDUSTRY | 2017Client was migrating their on-premise Dynamics 2016 CRM to Dynamics 365 Online. Assisted in analysis of environments to determine what refactors were needed. Refactored plugins, reports, java script for migration to Dynamics 365 Online. BEVERAGE INDUSTRY | 2016 A large beverage distribution company implemented a Dynamics CRM online system to track their global client sales and promotions. As the Lead Consultant, Angela wore many hats on this project from analyzing business requirements, configuring the application, developing software solutions(C# plugins, Javascript Form customizations), deploying to production, and training users. She worked very closely onsite with stake holders, IT department staff, and users to make sure requirements were implemented in an easily consumable way, and provided post implementation support as an end to end consultant to maximize adaptability of the solution. NON-PROFIT EDUCATION INDUSTRY | SEPTEMBER 2015 A non-profit transitional educational program wanted to update their legacy CRM 2011 to the latest CRM 2015 on-premise system and incorporate two new programs. Ms. Black assisted with the upgrade and data migration of their CRM 2011 system to 2015. She led training on the new system with the company’s CRM specialists, collected and implemented business requirements for the new programs, configured forms and built workflows for automation. FINANCIAL INDUSTRY | JULY 2015 Ms. Black was asked to design a technical solution within Dynamics CRM based on the business requirements provided. She helped build all required CRM forms, views, dashboards, and process flows, with a focus on optimal user experience. Moreover, she built required plug-ins, workflows and client side scripts to perform automation where possible and further collaborated with Eloqua to insure smooth integration of Lead records between Dynamics CRM and Eloqua systems.

Enabling the executive team with financial and inventory forecasts. Providing insight and strategies for reducing inventory cost and overhead without affecting customer experience. Working with external vendors to order, receive, test, load, monitor, and return inventory as needed. Designing and implementing technical systems for reporting customer and system behavior, monitoring, and alerting to bring attention to and enable action on inefficiencies in spending as well as bugs in production code. Providing operational and reporting assistance to Operations and Engineering teams.• Developed internal Customer Service toolset. (Groovy, Grails)• Redesigned inventory management system, resulting in a 40% decrease in COGS month over month. (Java, Bash)

Review student accounts for accuracy, cross reference student accounts in NSLDS and COD websites to assure eligibility for federal aid, data entry, e-mail communications. Provide support to departments within the company regarding NSLDS processes and concerns.Audited student accounts reviewed by Specialists for accuracy. Compiled data and feedback regarding improvements that could be made to the student review process. Created tools to aid in student account review process for representatives. Established guidelines and requirements with Auditing team to ensure every student was reviewed with the same amount of detail with a goal of 100% accuracy.