Angela Both-Soukup Email & Phone Number

Burlington, Ontario, Canada

Friendly visitor volunteer- Supported lonely elders in the community.

Time Management and Multi-taking abilities to coordinate office activities; scheduling, shipping, equipment service/maintenance, filing, customer service, order suppliesProvide exceptional Customer service and developed positive customer relations by maintaining professional and discretion at all times.Successfully built and maintained professional relationships through proactive daily communications, collaborative best practices and task completion.Coordinated scheduling of… Show more Time Management and Multi-taking abilities to coordinate office activities; scheduling, shipping, equipment service/maintenance, filing, customer service, order suppliesProvide exceptional Customer service and developed positive customer relations by maintaining professional and discretion at all times.Successfully built and maintained professional relationships through proactive daily communications, collaborative best practices and task completion.Coordinated scheduling of training programs (WHMIS, First Aid, Crane operator) by liaising with outside training companies and ensured the correct setup/enrollment and accurate records.Manage office supplies and inventory, anitcipating needs of the team and placing orders Show less

Managed all daily aspects of running a office, including: coordinating a team of 10+ Arborists to ensure maximum efficiency and customer satisfactionUtilized superior customer service skills to respond to email/phone inquiries, and liaise with Developers and Municipal RepresentativesActed as the office “go-to” for troubleshooting, Tech Support, and problem resolutionCompleted travel bookings for conferences (flights, hotels, conferences)Reconciled NOVAtime time-tracking software… Show more Managed all daily aspects of running a office, including: coordinating a team of 10+ Arborists to ensure maximum efficiency and customer satisfactionUtilized superior customer service skills to respond to email/phone inquiries, and liaise with Developers and Municipal RepresentativesActed as the office “go-to” for troubleshooting, Tech Support, and problem resolutionCompleted travel bookings for conferences (flights, hotels, conferences)Reconciled NOVAtime time-tracking software reports to ensure accuracy and adherence to company policiesRepetitive use of hands and Lifting Loads Show less

Assisted developmentally challenged clients in daily living routines and planned various activities to enrich their livesAccurately administered medications and assisted in wheelchair transfers

Provide on-call Support to youth and Children with developmental disabilities, which included: accurate administration of medications, prepared healthy meals, assisted with everyday routines and planned local outings.Employed Non-Violent crisis intervention and de-escalation techniques in a variety of high-stress and potentially dangerous situations

Providing a positive customer experience, friendly and courteousRegister sales, processing of payments by cash, and charge paymentsProcessing of returnsResolves customer issues and answers questionsMaintains checkout operations by following policies and proceduresMaintain a safe and clean working environment by compiling with procedures, rules and regulations.Excellent communication skills, and attention to detail

Gentle Persuasive Approaches (Gpa), Demetia And Alzheimers, 95

Dementia Foundations -Workshop, Demetia, 95

Understanding Behaviors And Supportive Communication”, Demetia And Alzheimers - Workshop, 95

Coping With Death And Grief For Care Partners, Coping With Death And Grief - Workshop

Long Term Care Home Assistant, 95

Completion at Conestoga College

Approaches To Conflict & Escalated Situations (Aces), Health Care

Food Handler Training Certificate, Food Safety

Intra-Oral Dental Assistant, Dental Assisting/Assistant

Forest Technology/Technician, 85