Angela Centra

Angela Centra Email and Phone Number

Head Of Human Resources @ KOKO Networks
Nairobi County, Kenya
Angela Centra's Location
Nairobi County, Kenya, Kenya
Angela Centra's Contact Details

Angela Centra personal email

About Angela Centra

I’m passionate about building high-performing HR teams that drive business success. With over a decade of experience working with dynamic startups in Africa, I've had the privilege of collaborating across countries and cultures to deliver impactful HR solutions.Starting my career in business at Cellulant, I contributed to transforming digital payments across Africa, gaining experience in sales, complex project management, and generating recurring business revenue. This foundation was essential in my pivot to HR, where I’ve been able to apply my business acumen to HR leadership roles.In my role as Head of People at KOKO Networks, a climate tech pioneer in emerging markets, I led initiatives that fuel both business growth and employee experience. Some of my key achievements include: → Scaling Talent Acquisition: Built an in-house TA team that recruited 450+ employees in under a year, supporting our customer base growth from 150K to over a million. → Standardizing People Operations: Streamlined recruitment, onboarding, and HR operations to create a seamless candidate experience and empower hiring managers to focus on serving our customers. → Enhancing Employee Experience: Established a dedicated HR operations team to handle payroll, employee relations, and compliance, significantly improving team engagement and consistencyBeyond technical expertise, I’m dedicated to fostering genuine, lasting connections with leaders and supporting them in reaching their full potential. As a recognized top L&D Leader in Kenya and Nigeria (2024), I actively write on Business Partnering, Talent, and Culture. I also coach HR managers who want to accelerate their career growth and maximize their impact in HR.If you're exploring a partnership or need support on your HR journey, book a free discovery call—I’d love to connect and see how we can work together.Book a call with me here: : https://calendly.com/angelacentra/30min

Angela Centra's Current Company Details
KOKO Networks

Koko Networks

View
Head Of Human Resources
Nairobi County, Kenya
Website:
kokonetworks.com
Employees:
1318
Angela Centra Work Experience Details
  • Koko Networks
    Head Of Human Resources
    Koko Networks
    Nairobi County, Kenya
  • Koko Networks
    Head Of People, Kenya
    Koko Networks Jun 2021 - Present
    Nairobi, Nairobi, Ke
    Primary business partner for the Country Business Unit. Responsible for building HR team capacity and capability, as well as formulating a world-class employee experience through talent acquisition, onboarding, performance management, employee relations, and business partnering.
  • Cellulant
    Head People Partnering And Organization Design
    Cellulant Jan 2021 - Jun 2021
    Nairobi, Nairobi , Ke
    Senior HR Partner tasked with driving people development programs, managing employee experiences, and supporting organizational performance through its people.
  • Cellulant
    Acting Head Of People, Payments
    Cellulant Apr 2020 - Jan 2021
    Nairobi, Nairobi , Ke
    responsibility to drive people development programs, set up talent for success, manage the employee experience while driving organizational performance through its people. Reporting to the CEO, the head of people works in partnership with the leadership team to develop strategies and tools for people growth, talent management and all people operations to drive business clarity, organizational design and change management initiatives across the business.
  • Cellulant
    Group Hr Business Partner
    Cellulant Apr 2019 - Apr 2020
    Nairobi, Nairobi , Ke
  • Cellulant( Zimbabwe) (Private) Ltd
    Country Manager
    Cellulant( Zimbabwe) (Private) Ltd Dec 2012 - Apr 2019
    * Driving Cellulant strategy and mobile commerce positioning in the market* Connecting to the infrastructure nodes that support business delivery across multiple channel on Mobile - USSD, SMSC, Mobile Money.* Developing and designing Mobile Money products that address specific client needs in the market.* Driving Customer acquisition and product adoption over mobile banking platforms on the ecosystem* Handling day to day administrative duties.
  • Cellulant Kenya Limited
    Team Lead
    Cellulant Kenya Limited Feb 2012 - Nov 2012
    •Leading a transformational, business driven program with 10 customers tasked to deliver on revenues, relationship and service delivery metrics•defining team strategy, developing and executing team plans;•interface with finance, technology operations, product engineering, business intelligence, country management team to co-ordinate delivery•build high level design documents•defining project scope, goals and deliverables that support team goals•developing detailed project plans •assessing resources (people, time etc) required to achieve project goals• tracking & enforcing Cellulant* delivery process; •accurately reporting status of ongoing engagement to both internal and external terms throughout project cycle; •work with internal technical teams to clearly articulate project scope, delivery dimensions and timelines; determine priorities, align resources and assign tasks
  • Cellulant Kenya Ltd
    Senior Product Architect
    Cellulant Kenya Ltd Oct 2010 - Jan 2012
    My day job entailed managing mobile platforms, mobile business strategy and customer user experiences for the various business partners in our VAS industry. Clients under my portfolio include:• Nation Media Group- digital division 6667 Subscription services• Multichoice- DStv subscription Mpesa payments• Nairobi Water mobile service majiSMS• Nakuru Water mobile services• Radio Stations- 107.3FM, Baraka Fm, Waumini Fm, KBC, Kameme, HomeboyzRadioAchievements:• Have successfully turned around a declining product( 6667 subscriptions) with positive client engagement to increase revenues by 24%• Project lead for successful integration for real-time reconnections for DStv Mpesa payments.• Project lead for real time Mpesa recon for Nairobi Water• Started a blog on industry achievements to document happenings in mobile internet, marketing and advertising
  • Cellulant Kenya Ltd
    Product Architect
    Cellulant Kenya Ltd Nov 2008 - Nov 2010
    Mobile is pretty much the answer to everything!
  • Jck
    Tote Manager
    Jck 2005 - 2008
    Main objective of my position was to create a competitive and profitable betting product, to train professional, well informed, courteous and honest staff well educated in customer care, betting rules and the rules of racing. Provide leadership and directions for staff in the betting department.To create and maintain operating systems which are clear and efficient.To promote the growth and sustainability of the betting products in the racing industry through the introduction of innovative betting products. Directly supervise the running of all betting departments with a staff of 35 employees directly reporting to me.Key contact person for overseas betting clients and partners. Handle the billing and collection of international monies. Achievements: Increased departmental revenue through successful introduction of new betting products. Successfully managed the public information and education programs on new betting products, through creative ad copy in the race card and around the racecourse Successfully maintained and increased client base by designing and implementing a bi-weekly email newsletter Obtained favorable coverage for the Jockey Club of Kenya through the weekly press releases, features and published e-mail newsletters Gained experience in writing feature articles as a racing correspondent Articles published by the Daily Nation and Kenya Times Newspapers

Angela Centra Skills

Vas Mobile Devices Strategy Project Management Business Strategy Management Product Development Integration Business Development Telecommunications Project Planning Mobile Technology Strategic Planning Business Intelligence New Business Development Change Management Mobile Commerce Team Leadership Teamwork Mobile Banking Marketing Mobile Marketing Customer Retention Leadership Business Analysis Team Management Coaching Talent Management Mentoring Recruiting Business Planning Sales Management Customer Service Marketing Strategy Startup Development Early Stage Startups Lean Startup Entrepreneurship

Angela Centra Education Details

  • Business School Nederland
    Business School Nederland
    Master Of Business Administration (M.B.A.)
  • University Of Nairobi
    University Of Nairobi
    Philosophy
  • Strathmore University
    Strathmore University
    Cpa Ii
  • Kilimani Primary School
    Kilimani Primary School

Frequently Asked Questions about Angela Centra

What company does Angela Centra work for?

Angela Centra works for Koko Networks

What is Angela Centra's role at the current company?

Angela Centra's current role is Head Of Human Resources.

What is Angela Centra's email address?

Angela Centra's email address is an****@****ail.com

What schools did Angela Centra attend?

Angela Centra attended Business School Nederland, University Of Nairobi, Strathmore University, Kilimani Primary School.

What are some of Angela Centra's interests?

Angela Centra has interest in Social Services, Children, Education, Economic Empowerment.

What skills is Angela Centra known for?

Angela Centra has skills like Vas, Mobile Devices, Strategy, Project Management, Business Strategy, Management, Product Development, Integration, Business Development, Telecommunications, Project Planning, Mobile Technology.

Who are Angela Centra's colleagues?

Angela Centra's colleagues are Susan Mwaniki, Diana Muraya, Salome Ongeri, Isaac Odhiambo, Adams John, Koko Krunch, Rhod Davies.

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