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@kellyservices.com
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2 phones found area 313
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LinkedIn matched
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Angela Cone is listed as Apple Mac+ Support - At Home Advisor - Kelly Services based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at kellyservices.com, phone signal with area code 313, and a matched LinkedIn profile for Angela Cone.
Angela Cone previously worked as Apple Mac+ Support - At Home Advisor - Kelly Services at Kelly Services and Customer Care Specialist at Wds. Angela Cone holds Associates, Human Resources Management from Virginia College Online.
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AeroLeads found 1 current-domain work email signal for Angela Cone. Compare company email patterns before reaching out.
Team oriented hardware and software support with over 10 years of experience working first and second level call center. Well versed in technical customer service and call center operations as well some CRM tools. Deep experience in troubleshooting Mac Operating Systems, iOS, and some Android systems. Background includes working in both brick and mortar and remote support roles of a call center for several major hardware and software providers.My current focus is on becoming even more well versed in supporting Apple devices at more than the personal consumer level.Software troubleshootingHardware troubleshootingTeamworkLeadership skillsUser access administration of Apple devices in the workplace
Listed skills include Technical Support, Troubleshooting, Crm, Call Centers, and 29 others.
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Jacksonville, Florida Area
Providing excellent customer service by taking ownership of my cases. Troubleshooting both hardware and software as well as billing and account security to resolve current issues and educating to prevent future issues. Following up to ensure the customer remains an Apple Promoter.
Boise, Idaho Area
Provided support for both hardware and software on feature phone, smartphones, tablets, and wireless hotspots. Provided repair and replacement options for the above devices if troubleshooting did not resolve the issues. Resolved billing issues and processed account payments.
Verified employee informationVerified employee and dependent eligibilityAssisted employee with enrolling in benefit programsResolved employee and dependent coverage concerns
Determine the best computer solution for customer using open-ended questioningEntered sales information into an Microsoft Excel spreadsheetRouted callers to appropriate departments as neededAssisted in the implementation of the Post Call Evaluation Team
Determine the best computer solution for customer using open-ended questioning Researched product information in response to customer emailsRouted callers to appropriate departments as neededEntered call information into a Siebel data base
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Angela Cone is listed as Apple Mac+ Support - At Home Advisor - Kelly Services.
AeroLeads has found 1 work email signal at @kellyservices.com for Angela Cone.
AeroLeads has found 2 phone signal(s) with area code 313 for Angela Cone.
Angela Cone is based in Jacksonville, Florida, United States.
Angela Cone has worked for Kelly Services, Wds, Manpower, and Eds (Electronic Data Systems).
You can use AeroLeads to view verified contact signals for Angela Cone, including work email, phone, and LinkedIn data when available.
Angela Cone holds Associates, Human Resources Management from Virginia College Online.
Angela Cone is listed with skills including Technical Support, Troubleshooting, Crm, Call Centers, Training, Wireless, Recruiting, and Customer Retention.
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