Worldwide Incentive Compensation - Field compensation advisor

Support core reporting and analysis for Business Management and Operations team. Assist the US EPG Sales Excellence with FY Planning, segmentation, headcount/territory planning and other US EPG Sales initiatives.• Future Year Planning – Manages and facilitates FY14 segmentation process within and cross segments. Built tool, gather requests and process changes in the FYMAL in preparation for quota setting. Collaborate with District Finance Managers and Sales Excellence Leads to ensure accuracy of the requests and timing for completion.• Territory Mapping and Alignment – Creates territory workbooks for each district to gather all territory changes needed for FYMAL. Meet and train SELs from each districts on how to use the workbook. Process updates in the MAL as necessary within WW EPG timeline. Work with DFMs, SELs and regional BM to validate changes made to FYMAL.• BIF Reporting – Gather business requirements to design and create a dashboard report for GM and Field use to gain Business Intelligence for the US EPG GM BIF program. Provide core reporting and analysis for US EPG Local BIF program.• Maintain and update team SharePoint sites. • MAL – Process Account/ATU and parenting changes in MAL, train business partners on business process and tools. Participates in MAL business design to improve and streamline business processes. Facilitates arbitration for cross segment account changes.

•Manage Payout process including verify Headcount data, reconcile MS Sales revenue to Incentive Compensation Revenue, Manual adjustments, audit calculations.•Perform Quota and Territory Setup in Compensation tool (xCAT) and reconcile quota file from business to MIC report.•Facilitate PACT document process for Fast Start completion.•Cross Training Project -develop training materials, knowledge transfers.•Create templates in Excel to for auditing purposes.

Plan Design Services (Vendor with Red Dog Interactive) • Manages the FCA Weekly Communication process, drafting articles • Provide SharePoint site (for both internal and external teams) support includes design, creation and update contents. Helped setup workflow in document library for better cross team collaboration.• Help plan year roll over activities by consolidating team timeline in MS Projects and identify peak workload between projects. • Provide team support with special projects – Policy Localization, FCA Onboarding, Role-Based Training, WW Incentives Site update.Payout Process/Operations (Vendor with Ciber)• Create and define end to end timeline for payout process, track progress, report status to LT. Held status meetings with key stakeholders to mitigate potential risks.• Timeline management and project management in payroll operations for FY11• Cross Group collaboration, driving end to end timeline • Work with System Delivery Team (SD) to migrate IC Tool and help design process based on business requirement, provide project updates to all Stakeholders and LT.• Special project: Manual off cycle change process – O365 – created workflow to accommodate an in-flight change in Q2. Provide operation support and process workflow design which involves Policy, Plan Design and Payroll recovery. Sends out reminder to Stakeholders, provided support, communications and follow timeline. Project close out with documentation management.• Provided centralized support for manual operational processes. • Worked with the PMO to ensure their understanding of WWIC operations.

Quota Process Management (Consultant with Ciber) • Created a master communication plan including newsletter articles, timeline updates and status reports to keep key quota setting stakeholders well informed. • SharePoint Designer to setup Quota Management process SharePoint site. Increased content, improved quality, and efficiency to keep stakeholders informed and quickly find relevant information.• Designed and maintained a global status report utilizing Excel pivot table, lookups and conditional formatting on Quota Setting milestones for upper management metric review.• Introduced a centralized process calendar for the FCA community. Utilized SharePoint to create an easy to use outlook calendar containing detailed quota setting tasks and key dates. Wrote a comprehensive step-by-step user guide.• Defining a quarterly change process as effort to decrease quota churn by coordinating with all stakeholders. Drive adoption to this process by collaborating and understand the business requirements.• Contributed to the creation of training materials for Quota Setting process and related tools.• Assisted in setting up the Q&A calls during quota setting timeframe as a training effort. Maintained the Q&A issue tracker site, reached out to subject matter experts for updates to ensure timely resolutions.

• Provided revenue reconciliations assistance for FCAs, analyzed cause of the issue and provide solutions to the FCAs. Compared between MS Sales revenue report and MIC/xCAT report to validate data and check to see if filters were applied correctly.• Supported FCAs on their technical and business questions. Researched issues utilizing knowledge with internal SharePoint Sites, Plan Design, Policies, IC System Tools and other MS Tools (HeadTrax, MS People, and MS Sales.) Detailed research reduces confusion and provides a clear answer.• Performed payment audit for operational analyst to further enhance the operations metric.• Organized and hosted calls for EMEA FCAs, to enhance support for any outstanding issues. • Tracked and observed FCAs questions, created SharePoint (IC Info) articles for FCAs to reduce SR volume for the team.• Took ownership of the Payout Calendar, created and maintained a streamline process for global data HR input with a standardized Excel template which ensures data accuracy and consistency.• Organized all the help desk procedures and on-boarding training into one cohesive document and provided hands-on training for all new team members where on boarding time was shorten by 2-3 weeks on average.• Provide helpdesk Support for worldwide MS Sales participants by understanding current Plan Design, Policies, Operational processes and Tools for complete and thorough answers to the customer.(Contract through Corestaff)

Grant funds coordinator for HRSA grant on Hospital preparedness at the County.• Assistant to the Sacramento County Deputy Health Officer in coordinating the National Bioterrorism Hospital Preparedness Grant Fund.• Prepare budget and application according to funding guidance.• Drafting of board letters and resolutions to County Supervisors for board authority to enter into contracts.• Develop, prepare, and monitor contracts, mutual aid agreements, and other documents that comply with relevant laws necessary to perform assigned tasks. • Serve as liaison between funding authority, program coordinators and departmental fiscal unit regarding program financial issues. Consult, researches, negotiates and monitors contracts and agreements with outside suppliers, service providers, leasing agents and others.• Coordinate and schedule meetings with emergency preparedness coordinators to assess progress and manage grant resource allocations to meet the needs of the hospitals within the program requirements.• Represents the department on committees for the development, implementation and monitoring of projects, and coordination between the County and other public and private entities.

perform accounts payable duties using SAP

• Created and maintained a standard office procedure manual and update procedures and forms according to law changes. • Developed form documents utilizing merge fields and database. Created and maintained customer database. • Prepared form letters, correspondence, legal documents and court filings according guidelines.