As a Programs Administrator at the Oklahoma Department of Human Services (OKDHS) for over 27 years, I have been responsible for managing and overseeing various human services programs that serve the needs of vulnerable populations in the state. I have applied my project management skills to plan, coordinate, monitor, and evaluate the implementation and performance of these programs, ensuring compliance with federal and state regulations, policies, and standards. I have also collaborated with internal and external stakeholders, such as staff, contractors, partners, and clients, to ensure effective communication, feedback, and support. My mission is to improve the quality of life and well-being of the people I serve, and to foster a culture of excellence, innovation, and collaboration within my team and organization. I am passionate about human services and have a deep understanding of the challenges and opportunities in this field. I am always eager to learn new skills, adopt best practices, and share my knowledge and experience with others. I am looking for a new opportunity to leverage my skills and expertise in leading human services programs that make a positive impact in the community.
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Programs AdministratorOklahoma Department Of Human Services Nov 2014 - Mar 2024Oklahoma City, Oklahoma, United States• Directed a statewide team of 24 program managers, investigators, youth advocates, and intake staff, while ensuring effective advocacy for vulnerable populations.• Empowered staff via development initiatives, training, mentoring, coaching, and setting clear expectations to foster a culture of continuous learning and growth. • Built collaborative relationships with internal and external stakeholders to achieve common goals, such as reducing maltreatment in out-of-home care settings. • Participated in the Oklahoma Human Services Institutional Review Board core review team. • Led strategic planning initiatives for the Office of Client Advocacy, including developing and managing budgets to ensure efficient resource allocation and cost-effectiveness. -
Programs Field RepresentativeOklahoma Department Of Human Services Oct 2012 - Nov 2014Oklahoma City, Oklahoma, United States• Coordinated proposed solutions to client complaints received by the Director of Child Welfare Services to ensure timely and effective responses to client concerns.• Facilitated the implementation of the Pinnacle Plan that addressed client needs and concerns. • Formulated data analysis methods to identify systemic weaknesses within child welfare services to enable targeted interventions and program improvements. • Monitored program performance and metrics to identify trends and ensure program effectiveness in achieving child welfare goals. • Acted as a liaison between the Oklahoma Commission on Children and Youth, OCA, and Child Welfare Services, which entailed promoting communication and collaboration among key stakeholders. • Provided consultation on child welfare matters, offering expert guidance on policy and procedure to ensure compliance with federal and state regulations. -
Programs Field Representative -- Child Welfare Field LiaisonOklahoma Department Of Human Services Sep 2005 - Oct 2012Oklahoma, United States• Collaborated with county directors and staff to ensure effective delivery of child welfare services across all program areas and counties.• Evaluated and assessed program effectiveness and identified areas for improvement to ensure continuous program quality and positive outcomes. • Fostered strong partnerships with a variety of key stakeholders, including government agencies, legislators, community partners, and the public. • Utilized insights from critical incident reviews to guide policy development, training initiatives, and prevention strategies to ensure child safety.• Delivered critical oversight of placement programs to safeguard the well-being of children in out-of-home care settings. -
Child Welfare SupervisorOklahoma Department Of Human Services May 2000 - Sep 2005Moore, Oklahoma, United States• Oversaw all aspects of personnel management, including recruitment, selection, onboarding, performance evaluation, and professional development. • Executed monthly supervisory conferences to address performance, provide constructive feedback, and identify growth opportunities. • Formulated and delivered in-service training programs for staff, focusing on core child and family services topics, permanency planning, courtroom procedures, and best practices. • Engaged in community relations activities and networked with judges, attorneys, and other stakeholders to build trust and address common challenges in the child welfare system. • Attended court hearings and provided court testimony and reports as needed, presenting child welfare case details and advocating for appropriate outcomes. -
Practicum InstructorUniversity Of Oklahoma May 2015 - Aug 2023Norman, Oklahoma, United States• Developed future social workers by helping students apply social work knowledge, values, and ethics to real-world practice scenarios. • Assisted in the development of social work curriculum to ensure adherence to program goals, accreditation standards, and current trends in the field. • Incorporated experiential learning opportunities, case studies, and practical scenarios to enhance student engagement and learning outcomes. • Implemented methods to track student performance and identify areas for improvement while ensuring alignment with the School of Social Work requirements.
Angela Mazza Education Details
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Social Work -
Sociology
Frequently Asked Questions about Angela Mazza
What is Angela Mazza's role at the current company?
Angela Mazza's current role is Programs Administrator | MSW, Licensed Social Worker.
What schools did Angela Mazza attend?
Angela Mazza attended University Of Oklahoma, Oklahoma State University.
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Angela Mazza
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