UX/UI Designer and Researcher, with a Bachelor in Computer Engineering, graduated in Technical Software Development and also Co-Founder of Bits de Carinho. It wasn't until the Space Apps Challenge 2019, the NASA Hackathon, that I first heard about User Experience as a field. I felt in love with it. Changing the way I saw many things in IT, I applied my studies in my Bachelor's graduation project shortly after, which resulted in the 3rd place among more than 1,300 projects registered at the 20th CONIC (National Congress of Scientific Research). Recently worked at Clicksign as a Product Strategist (UX Researcher with a User Insights emphasis) performing initially on the Business Discovery team, supporting Shape Up Agile Squads on Product Discoveries and pre Discoveries with qualitative data based Insights from multiple sources, so that strategic decisions could be easily taken. Also colaborated to create the team, along with it’s scope and processes definition (and later readjustment to Product Ops stucture), besides, proatively conducting benchmarks, user pain points and Product oportunities studies, which findings got incorporated in Product Managers Product DiscoveriesHaving been previously for 2 years at Cielo, I also worked in areas such as IT Incidents and Project Management as Quality Assurance Technical Leader and team member in SCRUM Squads, managing Sprint requests and resource capacity, ensuring that all requirements would be delivered according to the briefings and that QA indicators, bugs density and aging were covered as well.I have no struggle naviganting between different work areas. I am communicative, a fast learner, capable to perform in teams or alone, dealing with autonomy and self-management with accountability, and with particular ease to keeping up with new processes and tools needed to my role.Deep diving into User needs, understanding their problems and pains, and turning the Research findings in actionable insights is what I do best.