Angela Devall Email & Phone Number

With over 20 years of experience in the customer experience (CX) field, I am a seasoned executive who has led successful teams, products, and strategies on a global scale. My core competencies include customer retention and engagement, product innovation and development, process improvement and optimization, and cross-functional collaboration and communication.As the Vice President of Product Experience at InMoment, I streamlined the feature request process to capture customer requirements and empower employees, resulting in higher customer satisfaction and loyalty. I also managed the merger of technology platforms from different companies, leading a focus group of early adopters and overseeing the rollout of the new platform. Additionally, I initiated a project to have product managers and customer success teams work together to identify and address customer pain points and opportunities.