Core Value Award -Think Big & Solve Problems

• Lead administrative staff of a start-up mortgage company with over $133 million in production per month• Set the company processing standards and procedures• Manage the efficient and organized file flow from loan officer, processor, closer, post closer, and quality control• Meet with new lenders and evaluate their programs and guidelines • Solve problems and find creative solutions for difficult loans• Interact with lenders and customers to close loans quickly and smoothly• Underwrite credit and loan documentation according to FHLMC/FNMA and Jumbo Portfolio Lenders guidelines

• Underwrote FNMA/FHLMC/FHA credit and loan documentation• Examined the ability of repayment of loans for over 20 lenders guidelines and credit criteria• Reviewed in detail: income, appraisals, insurance, titles; and issued commitment letters• Submitted files to Closing Department with all conditions cleared• Developed and maintained excellent relations with clients and lenders• Assured compliance with all company, local, state, and federal regulations • Taught new loan officers how to move files into the system after they are considered approvable• Managed team pipeline to meet contingency, closing, and rate expirations