I work with a variety of clients in a variety of industries including but not limited to non-profits, retail, hospitality, legal, manufacturing and home offices. By overseeing their bookkeeping and communicating effectively, I am part of Decimal's goal in helping businesses automate and outsource bookkeeping and back office functions.

• Handling hotel and event sales process from start to finish including soliciting for new business, responding to incoming RFPs, generating quotes, sending proposals, conducting sites, executing contracts, invoicing and collecting payments • At any given time, managing 100+ clients at different points within the booking cycle• Lead training of all new hires within department and assisted in training of related departments

• Responsible for supervising the Catering Sales & Convention Services Department• Personally generated $1.3 million in Sales in 2017 & 2018, spanning all market segments including Corporate, SMERF and Wedding Markets• Developed and implemented new Catering Menus and Wedding Packages to maximize profitability and efficiency with packages• Developed new training checklist for inside the Catering & Sales Department• Designed 2018 & 2019 Sales & Marketing budget/plan• Responsible for the billing within Department which includes invoicing clients, collecting on Accounts Receivable, handling billing disputes, processing purchase orders, balancing checkbook and conducting monthly P&L analysis• In the absence of a DOS, handled all group room sales including prospecting & converting corporate and SMERF group business, facilitating rooming lists, billing and maintenance of room blocks

• Responsible for supervising the Convention Services & Catering Sales Department within the Convention Center• Handled prospecting, site tours and sales for all market segments including Corporate, SMERF and Wedding Business, with individual sales of $1.1 million per year• Worked to ensure compliance with Village of Tinley Park requirements such as special event applications, fire marshal approval and permits• Grew wedding market from 4 to 30 weddings a year within my first year of taking over• Developed a new “Destination Management” piece within the Convention Center utilizing outside vendors and upselling services which allowed us to become a more full-service, well-rounded facility and to maximize revenues/profit• Responsible for approving all sales contracts that are issued• Developed new yield guidelines which allowed us to maximize use and sales of our spaceJune 2011 – July 2013 Convention Services Manager/Catering Sales Manager• Ensured successful events from start to finish by guiding the client in regards to set-up, catering needs, securing outside contractors for event services, etc.• Managed rooming lists, cutoff dates, transportation, VIP amenities and any other reservation and/or hotel needs for group business • Worked directly with Director of Operations & Director of Sales & to forecast catering and convention services revenues and budgets, worked to constantly maximize revenues and decrease costs without compromising end product to client• Developed and implemented Banquet Event Orders & Group Resumes; attended and hosted daily operations meeting, pre & post-convention meetings • Handled billing for the department which included processing deposits, auditing banquet checks, invoicing clients, completing purchase orders and processing incoming invoices for services and products for the events

• Assisted the Controller with tax law compliance and preparing for audits• Audited inventory, cash banks, sales contracts, and banquet/hotel/restaurant checks in order to ensure proper standards and cash handling procedures were being met• Managed accounts receivable which included invoicing clients, posting payments, handling billing disputes, and following up for collection• Assisted with accounts payable by auditing invoices, ensuring proper back-up was provided and processing for payment• Completed daily revenue reports for ownership via Excel that combined key revenue information across hotel, restaurant, and banquets• Ran various other reports as needed such as delinquent deposits, aging reports, and sales reports• Assisted in payroll preparation, mainly with gratuity and tip reporting

• Supervised associates and oversaw all duties performed by the front desk of the hotel• Developed a training service manual that was used for all new hires at the property• Managed the booking and details of a small meeting room and all group blocks• Regularly ran revenue reports, performed nightly audit, supervised accounts receivable and accounts payable in order to keep the Accounting Department running efficiently• Liaised with Engineering & Housekeeping Managers on a daily basis to ensure smooth operations of facility

Research Assistant for a professor in the Political Science department, conducting a research project on the economic transformations in both the U.S. and Canada (with an emphasis on comparing Ontario and Michigan). My research included analyzing economic data from both regions, searching for and evaluating sources of information, and compiling and analyzing a survey sent to 100s of associations. I contributed to the publication of "Playing the Field: Federalism and the Politics of Venue Shopping in the United States and Canada".