Our MissionDelivering high quality care to meet individual needsWe aim to achieve our mission by:⦁ Ensuring excellent customer service delivery;⦁ Continually learning;⦁ Being responsive and quick to change;⦁ Ensuring staff are enabled to provide safe, effective and high quality care Delivering high quality care to meet individual needsThe objectives we will employ in order to achieve our aims and ultimately deliver on our… Show more Our MissionDelivering high quality care to meet individual needsWe aim to achieve our mission by:⦁ Ensuring excellent customer service delivery;⦁ Continually learning;⦁ Being responsive and quick to change;⦁ Ensuring staff are enabled to provide safe, effective and high quality care Delivering high quality care to meet individual needsThe objectives we will employ in order to achieve our aims and ultimately deliver on our mission are:⦁ Employ trained staff with a can do attitude;⦁ Invest and value our staff.⦁ Treating our customers with dignity and respect;⦁ Valuing what our customers say to us;At Lily Rose we recognise that the Care Industry is often disadvantaged by the negative press that it appears to attract. We are also aware that often the Care Industry appears to be a less attractive career prospect than other industries.The Lily Rose Care Group Limited would like to contribute to and is committed to making changes to how the care industry is viewed.We want to invest in our people because we truly believe that happy staff produce better results and better results mean happy and satisfied customers.We want to create a culture where staff morale is high, absenteeism is low and retention levels are high.What We do:Our Commitment to youWe will always consult with you and respect your decisions about your care. We will support you to care for yourself if this is something that you would like us to help you with. We will always listen to you about what you think about our service. We will conduct quarterly satisfaction surveys and we will act upon your comments whether positive or negative to contribute to our continuous learning culture and our desire to continuously improve and be better at what we do. The results and actions of the surveys will be communicated to you via our newsletter and when the need arises we will invite you to focus groups in order to get your views on change and how that should be achieved. Show less

At Equinox I coordinated the search for new opportunities for development and managed their information sources about new business, including statutory procurement portals. I was responsible for coordinating current developments and ensuring that all have project managers who are meeting deadlines for submissions etc.;I project managed selected developments and carried out tasks in consultation with groups of staff, service users and other stakeholders. I developed Equinox’ knowledge of… Show more At Equinox I coordinated the search for new opportunities for development and managed their information sources about new business, including statutory procurement portals. I was responsible for coordinating current developments and ensuring that all have project managers who are meeting deadlines for submissions etc.;I project managed selected developments and carried out tasks in consultation with groups of staff, service users and other stakeholders. I developed Equinox’ knowledge of those organisations in competition and I identified and built links with delivery partners who could increase our new business opportunities all this was achieved in collaboration with directors and operations staff. I implemented the service user involvement strategy through leadership of the service user involvement team and in collaboration with service user council and I implemented Equinox Personalisation strategy, according to the agreed plan. Show less

Responsible for the management of: Devon Community Services and Two Advocacy Services. This included general duties, specific duties - service delivery and people management, resources management, service development, service improvement and quality.

I was employed to improve the lives of people with schizophrenia or severe mental illness and their carers by: Having overall supervisory responsibility for the staff and volunteers within the Service; Being the main point of contact to ensure effective liaison between the service, service users and mental health professionals and to act independently within the parameters of the role.

As a self- employed business coach and trainer I have worked with third sector organization to develop and deliver bespoke and tailor made training packages. I have worked with Job Centre Plus to deliver mental health training awareness to audiences of 250+ at Watford, Newcastle United and Leicester City Football grounds.

I led on a three year health strategy; palliative care; intermediate care; managing three mental health team managers, responsible for registered housing, community mental health services and advocacy. I managed three physical health team managers working with me to deliver the strategic objectives contained with the health strategy. My dedication and enthusiasm allowed me to achieve a proven track record of building and progressing the organisation’s position in relation to health and social… Show more I led on a three year health strategy; palliative care; intermediate care; managing three mental health team managers, responsible for registered housing, community mental health services and advocacy. I managed three physical health team managers working with me to deliver the strategic objectives contained with the health strategy. My dedication and enthusiasm allowed me to achieve a proven track record of building and progressing the organisation’s position in relation to health and social care in the market place. I identified new opportunities for development that reflected the organisation’s objectives. Operating at a post graduate level I was able to demonstrate strong leadership skills and an excellent working knowledge of the social care sector at a strategic level. I have working and academic experience of financial and business management managing a 2,5 million pound budget, together with operating within budget controlled frameworks and further developing them. Show less