Angela Lear Email & Phone Number

United States

Also employed: September 2015-September 2018Monthly utility billing – Compile data from Civica CMI Authority Utility software into Itron MVRS software forour field team to obtain monthly water and electric readings; upload all information and analyze every readingline-by-line to confirm accuracy. When a discrepancy is found with readings, process work order(s), andconfigure all readings for accuracy. Process utility bills for 1,500 customers and prepare reports for the FiscalOfficer and our consulting company.Cashier – Process payments daily, calculate, and make nightly deposits.Customer Care – Route incoming calls by each department. Provide customer service for payments and answer any questions related to a customer’s utility billing, zoning, shelter rental, solicitors, or permits.Compose and Proofread Documents – Work directly with the Village Administrator and Field Superintendent to prepare and proofread documents to send to customers or companies.Ordering and Disbursement – Regularly order all supplies and materials needed for any department. Obtaintax-exempt status with companies and update buyer listings as employees onboard to the Village.Travel Coordination – Conference and hotel booking for Village staff.Website Updating – Keep the Village website up to date as changes are implemented using WordPress.

Serve – Passionately serves others in all walks of life.Business Management – Collaborate with Common Ground Christian Church ministry and leadership, schedule, train, and coach volunteer employees, purchase all supplies, and coordinate scheduling with other areas of ministry.Customer Service – Welcome patrons, take orders, and fulfill the role of cashier and/or busser.Barista – Made-to-order coffee, espresso, and smoothie beverages.

Pleasant Hill, Ohio, United States

Process Bi-Monthly Utility Bills – Compile data from Civica CMI Authority Utility software into Sensus software for our field team to obtain monthly water readings; upload information and analyze every reading line-by-line to confirm accuracy. If a discrepancy was found, process work order(s) and configure all readings for accuracy. Process utility bills for 500 customersCashier – Process payments daily, calculate, and make nightly deposits.Customer Care – Route incoming calls by department. Provide customer service for payments and answer any questions related to a customer’s utility billing, cemetery plots, zoning.

Versailles, Ohio, United States

Payroll Processing – Accurately completed payroll for 60 companies on a weekly or bi-weekly basis. Data entered information received from each employer and conducted analysis to ensure accurate computation. Hand-delivered or mailed processed payroll to each company.Payroll Tax Processing – Ensured payroll taxes were filed appropriately and timely for each company on a weekly, monthly, or quarterly basis.Configured Payroll Processing Software – Maintained software to ensure the latest tax laws and calculations were applied.

Troy, Ohio, United States

Administrative Duties – Data entry, filing, and processed mail (Pitney Bowes).Customer Care – Route incoming calls, and provide customer service by assisting customers with their specific needs and/or answering questions.

Covington, Ohio, United States

Accounts Payable & Accounts Receivable – Accurately completed AP and AR tasks using QuickBooks Pro.Payroll Processing – Accurately completed a weekly payroll using QuickBooks Pro software. Maintained employee data in the system to ensure the accuracy of their payroll-related taxes. Reporting – Compiled information to compose reports. Processed commercial monthly invoicing (AIA Forms). Compiled information to update the employee handbook on a yearly basis. Prepared documents for the owner, as required.Administrative Duties – Data entry, copy/fax documents, and filing.