Perform as a practice expert at the department on all issues relating to billing and intake processesSupervise the billing/intake department operations; perform duties such as charge entry, payment posting, reimbursement management, referral intake and insurance verification, claim submissions, and accounts receivable follow-upCarry out audits of current procedures and processes, discover billing/intake operations areas to improve on and effect the necessary actionsTrain, allocate work, and resolve problems among billing office personnelManaging payments on patient balances and overseeing insurance claims for a health care providerCalculating and collecting payments for medical procedures and servicesUpdating patient data, developing payment plans, and preparing invoicesCommunicating with patients about outstanding balances, and collecting payments for the provider institutionProviding leadership to the medical billing/intake department comprising 15+ employees to ensure optimal cash flow, as well as improved relations with physicians, patients, and other customersDesigning, executing, and ensuring policies and procedures are adhered to, as well as fine tuning effective billing/intake processes for improvementOverseeing all the activities related to medical billing and coding, including managing insurance policies and claims and assisting physicians and other healthcare professionals in obtaining reimbursements from insurance agencies and Medicare

My roles as an accounts receivable clerk are to manage and streamline billing and collection processes for over $350M in annual revenues, ensuring accurate, timely invoicing, and effective recovery. This included conducting a detailed review of contracts and proposals to ensure 100% accuracy of all billing terms before execution. I research and identify discrepancies, make system corrections, provide documentation to clients and collect unpaid balances. Prepares detailed accounts receivable aging reports for submission to appropriate Regional Directors and Managers. Follows through on all management requests for rebilling or adjustments. Accurately preparing, entering and maintaining accounts receivable data in files and the accounting analysis system. I also prepared and submit invoices to funding agencies and other clients in a timely manner and in the method specified/required by the funding agency. Assist and provided reports and supports to the management team and/or offices as needed and as assigned following the financial concept policy and principles. Responsible for daily deposit function (1) uses electronic deposit system for checks and ensures these are deposited into the appropriate bank account; (2) prepares deposit slips for cash receipts and ensures these are deposited into the appropriate bank account; (3) enters all deposit transactions into the Accounting System; (4) updates Accounts Receivable Tracking Report with deposit information. This included problem solving and resolves any accounts receivable billing or payment discrepancies and documentation, client reconciliations. Also, as an accounts receivable clerk, I enter customer payments into accounting systems on a daily basis. Prepare mail and electronic invoices for over 75 customers and 25+ vendors each day and documented account updates.

My roles and responsibility as a dental billing/coding specialist I handled all dental billing for five(5) dental providers at all three(3) locations. I was responsible for creating and maintained strategies to meet deadlines billing 7 primary and 5 secondary insurances. I maintained patients records in excel spreadsheets, including insurance information, medical history, treatment plans and payments. Including processing insurance claims and assisted with patient financial, collections, and account receivables. I provide support for the dental team by scheduling appointments, verifying insurance benefits, collecting co-pay/deductibles from patients at each visit. I also assisted in maintaining current dental records of all patients including charting procedures performed during a patient’s appointment. I maintained confidentiality of protected health information (PHI) as required under HIPAA regulations and participated in quality improvement activities to ensure high standards of care are maintained within the practice. Performed other duties as assigned such as assisting with general office tasks or special projects that may arise throughout the day or week depending on business needs. I initialized and coordinated 204 insurance verification, per-certifications, etc. I oversaw the billing of over 6,000 monthly claims, reducing errors by 30%, by implementing effective billing strategies. I efficiently processed over 4,000 accurate healthcare bills monthly, improving cash flow by 20%. As a dental biller I decreased turnaround time for claims responses through effective communication with insurance carriers.