Angela Mathis Email & Phone Number

United States

Review and report Client Revenue Cycle. Assist in managing client billing and payment issues. Review KPIs in Power BI. Create monthly reports for clients.

Acted as the liaison between the company and my clients. Created monthly decks for each client which included Financial Analytics. Gave presentations to clients to review end of month financials. Created sales force cases on behave of clients to for file maintenance updates, cite access, and PAL letter creation. Oversaw the client issue tracker making sure items were completed in a timely fashion. Met with RCM operational teams like Payment posting, Claim submissions, and AR for each client to ensure services were running smoothly and combat any outstanding issues. Reviewed client internal Smartsheet to stay updated on unidentified payments and patient refunds. Conducted weekly Staff Aug meets with clients not utilizing RCM services. Used NGFA and Power BI to created reports for monthly decks. Created excel reports with pivot tables for client presentations. Acted as the liaison between the company and my clients. Created monthly decks for each client which included Financial Analytics. Gave presentations to clients to review end of month financials. Created sales force cases on behave of clients to for file maintenance updates, cite access, and PAL letter creation. Oversaw the client issue tracker making sure items were completed in a timely fashion. Met with RCM operational teams like Payment posting, Claim submissions, and AR for each client to ensure services were running smoothly and combat any outstanding issues. Reviewed client internal Smartsheet to stay updated on unidentified payments and patient refunds. Conducted weekly Staff Aug meets with clients not utilizing RCM services. Used NGFA and Power BI to created reports for monthly decks. Created excel reports with pivot tables for client presentations.

United States

Team Lead and liaison for Knack (offshore team) AR team members. Completed second tier follow up for ophthalmology denial claims. Called insurances in reference to denied claims to have them reprocessed. Accessed insurance websites to recheck patient eligibility, claim status, and resubmit denied claims when needed. Created month end AR reports to show trending denials. Excel reports consisted of pivot tables to organize denials by type. From the report a summary of denial trends would be categorized by denial type, insurance. Course of action was also included in this monthly for each denial type. Lead weekly meeting with Knack team to go over any items that needed clarification. Assist Knack team with correct course of action when needed. Worked task logs in both Nextgen and eFR.

Augusta Area, Georgia

Enter surgery charges for both the physicians and facility. Assist patients with billing questions. Post patient payments for surgeries and clinic charges. Review and correct claim/procedure errors for RCM billing services. Obtain, review and submit medical records for insurance companies. Review collections reports as well as determine which accounts are ready to be turned over to the collection’s agency. Oversee the office’s Financial Hardship program by determining which patients meet designated requirements. Adjust of Bankruptcy debt. Primary contact for Agency related office visits such as Worker’s Compensation, GA Disability, GA Lions Lighthouse, and International Paper. Assist in managing the benefits department. I directly over see 5 employees. Making sure insurance benefits are verified and calculated correctly. Ensure the sums of surgery pre-pay money is collected and disturbed accordingly. Oversee good customer service is presented to each incoming patient.

Assist current employees during open enrollment for insurance benefits. Inform new hires of all the health and life insurance benefits that RCBOE offers. Maintained a working list of people who were out on short term disability and informed them of their premium cost. Balanced insurance budget making sure premiums are being paid correctly.

1330 Interstate Pkwy Augusta, Ga

File all Georgia and South Carolina Medicaid claim via web portal. File secondary and tertiary commercial insurance claims as well as Medicare advantage plans. Apply insurance payments to patient’s accounts receivables. Verify patient Medicaid and Tricare eligibility. Request prior authorizations, referrals and additional office visit as needed for Tricare patients. Answer all questions pertaining to insurance billing, Medicaid and Tricare. Quote cash prices to uninsured patients for office visits and set up recurring billing with patient promissory notes. Complete QTC packets for up coming patient appointments. Input charges for QTC services rendered as well as post corresponding payments for this entity. Apply insurance and patient payments to patient account balances. Work a monthly accounts receivable list making sure insurance companies are paying claims correctly and in a timely manner.

1330 Interstate Pkwy Augusta, Ga

Update established patient demographics and enter new patient demographics. Verify insurance coverage. Verify that all consent forms are signed. Make appointments for office visits. Make sure glaucoma patients stayed in compliance with doctor’s orders for treatment. Collect patient co-pays, co-insurances, and additional balances. Assist in training new hires for front office positions.

503 Fury'S Ferry Road Martinez, Ga

Update established patient demographics and enter new patient demographics. Verify patient insurance coverage. Verify patient signatures on all consent forms. Make appointments for office visits and contact lens fittings. Collect patient co-pays, co-insurances, and any other additional balances. Assist patients with eyewear purchases. Dispense and adjust eyewear. Assist supervisor in reordering and selecting new styles of eyewear. Perform quarterly quality control optical inventory counts. Enter daily sales into excel spreadsheet.

Mat 36 Semester Hours, Middle Grades Education

Bachelor Of Science (Bs), Business Management

Associate Of Science (As), Computer Programming