Taking calls from various individuals/organizations (doctors office, pharmacy and our members),to verify pharmacy coverage/deductibles/co pays. I would place medication orders, to enroll in ourmedication home delivery program, research and troubleshooting to fulfill customers needs via Mail order and or Retail pharmacy. Helpingmember's get on path's to better health. Prior Authorization requests/scheduling if needed. Also assisted with new hire training for new employees.

Complete multiple insurance applications via telephone. Maintaining performance standards, includingproduction and quality. Enrollments including Data Entry, internet and faxed enrollment forms for Lifeand Health insurance interviews. Verifying and updating demographics and insurance information. Sentfor the underwriting screening. Schedule Paramedical exams for diagnostic testing. All by working athome, remote and telecommute.Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies byentering client information; confirming pricing.Informs clients by explaining procedures; answeringquestions; providing information.Maintains communication equipment by reporting problems.Maintainsand improves quality results by adhering to standards and guidelines; recommending improvedprocedures.Updates job knowledge by studying new product descriptions; participating in educationalopportunities.Accomplishes sales and organization mission by completing related results as needed.

Assist customers with troubleshooting and helping with repair tickets for their GPS equipment. Ordersupplies for the company to perform daily organizational operations. Maintain records of daily datacommunication transactions, problems and remedial actions taken. Ensure that ISO procedures areobserved. Provide the marketing department with support during the organization and execution ofshows. Share knowledge of new ways to troubleshoot products with all team members.