Provide executive and administrative support to the SVP, News & Entertainment and the VP of Music Brands & In-House Production.

Specializing in creating beautiful cakes for all types of private and corporate events. Whether it is a wedding, birthday, anniversary, engagement, baby shower, bridal shower, Sweet 16, graduation, we can to create a unique and memorable cake that enhance your occasion!

Provided executive-level administrative support to the President and 6 direct reports. Coordinated projects and planned company events.

Focused on providing clients with a one-stop shopping service for weddings and special events.Consulted with clients and determined their needs in planning and facilitating their events.Assisted clients in sourcing out venues and potential vendors for events.Coordinated events at site, ensuring vendors, facilities and all necessary props were available and arrived on time according to set schedules.Designed and created documentation for events, such as invitations, programs, and other information packages.Constantly sought new ways to improve customer service by providing value-added advice and services.Consulted with clients to determine Company Image and translated their vision into logos, business cards and marketing tools.Conducted needs analysis and assessment to determine level of computer experience, which in turn was used to develop training tools.Trained clients one-on-one in basic computer skills and Internet applications.Assisted clients in setting up home computers and sourced out potential Internet Service Providers.Scheduled and facilitated training sessions with clients based on their availability and requirements.

• Consulted with Senior Management to determine corporate image, vision, and identity.• Coordinated successful client seminars, creating invitations and promotional materials, booking venues, and selecting guest speakers.• Researched, gathered and analyzed statistics to determine the current state of training and development in the organization including staff perception and participant enrolment in internal and external training programs. • Researched potential Wellness facilities for the implementation of a Workplace Stress Management Program.• Developed RFP (Request for Proposal) for an external Computer Training Vendor assisted in the selection process.• Developed a Management Development Strategy for the Senior Management in Technology resulting in the implementation of individual professional development programs for management staff.• Designed and conducted individualized technical needs assessments for approximately 100 staff members to determine their current computer skill levels and learning gaps for future development.• Coordinated and facilitated computer training for staff members ranging from basic computer systems knowledge to advanced application functions.• Designed and developed manuals, user guides, on-line presentations, training tools for various programs.• Responsible for the design and development of department’s annual reports which included the gathering and analysis of quarterly statistics

Researched and designed training curriculum for use in organizational training programs.With the assistance of Information Services, we designed and implemented an electronic storage system using Lotus Notes, which allowed for province-wide real-time access to content resource documents by training staff.Coordinated and assisted in the design and implementation of a curriculum delivery system for training and development. In the early nineties, curriculum was housed within the training area in hard copy.Maintained and updated On-line Curriculum Delivery System for Training Staff.Designed and facilitated various training programs which dealt with both technical on-the-job skills as well as professional development (communications, conflict resolution, team development, effective meetings and presentations).Prepared proposals and program outlines for new training programs.Extensive experience in needs analysis and program evaluation.Designed and produced training manuals, participant workbooks and handouts for various programs.Designed and produced several PowerPoint presentations complete with animation and sound.Created and implemented needs analysis to determine program requirements and curriculum.Prepared and delivered training programs for adjudication staff.Designed and implemented evaluation tools to assess skills and knowledge levels of adjudication staff.