Currently serving as the Clinic Nurse Manager at an Orthopedic Institute, I have effectively managed clinic operations, ensured optimal patient care, and demonstrated strong leadership skills. My clinical expertise spans Orthopedics, Family Medicine, Medical/Surgery, and Urgent Care, where I have provided direct patient care while efficiently managing the clinic day to day operations.In addition to my clinical duties, I have extensive experience working with various insurance portals, electronic medical records (EMRs), and health-related programs. I am well-versed in initiating prior authorizations for advanced imaging, in-office procedures, referrals, and surgeries, as well as managing appeals and denials. This background has equipped me with a comprehensive understanding of the insurance process, allowing me to effectively coordinate care and streamline operations.

As a Registered Nurse for NEA Baptist, I served as the lead nurse in a Family Practice clinic, where I consistently delivered high-quality patient care and managed clinical operations. My experience spans across the Med-Surg and Ortho/Oncology departments, as well as PRN shifts in Urgent Care, allowing me to develop a versatile skill set in various healthcare settings.Patient Care & Procedures: Proficient in performing a range of medical procedures, I prioritize direct patient care, ensuring comfort and safety during every interaction.Documentation & Scribing: As a scribe for physicians, I ensured accurate and thorough documentation, enhancing patient records and streamlining workflows.Triage & Care Coordination: I efficiently conducted patient triage, assessing needs for diagnostic testing and preparing patients for provider visits.Nursing Oversight & Training: I provided oversight for daily nursing duties and conducted yearly competency evaluations for nursing staff, maintaining high quality standards. I also took on the responsibility of training new clinic nurses, equipping them with essential knowledge of clinic operations and EMR systems.