Angela Singh Email & Phone Number

Greater New York City Area

Office/Facilities Management•Provide direct administrative supports as needed, including scheduling appointments, meetings, and events, booking travel, maintaining filing system, mailing and shipping packages, and updating contact database and employee list•Manage all aspects of the office’s space/infrastructure planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested•Responsible for the facilities day-to-day operations (such as distributing building access keys and back-up to security access cards, etc.)•Supervise maintenance and repair of facilities and equipment. Oversee facility refurbishment and renovations. Manage facility central services such as reception, security, cleaning and catering. Respond to facility and equipment alarms and system failures. Perform all Fire Deputy duties for office floor in accordance of the Fire Department of New York City. Travel Management •Oversee company travel program Egencia for all staff and consultants. Implement rates and budget for all legs of travel (Air, Hotel, Car, Train) • Create User Profiles, Approve and Review Travel bookings. Be on call for any questions, approvals and last minute booking. • Manage travel Corporate Accounts (Enterprise, National, Hertz) • Coordinate travel for Managing Partners and Executive StaffAccounts Payable• Account and review all company American Express Credit Cards activity • Produce weekly expenditure reports • Maintains accounting ledgers by verifying and posting account transactions. • Enter payroll commissions for recruiting staff • Coordinate Rent payment for Regus locationsMarketing • Coordinate all national and international logistics for conferences. (Booth/badges payments, shipment of materials, brochures, booth set up. Communication with directors of each conference.)• Handles marketing supply inventory.

Greater New York City Area

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes• Ensure the smooth and adequate flow of information within the company to facilitate other business operations• Manage schedules and deadlines• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints• Monitor costs and expenses to assist in budget preparation• Oversee facilities services, maintenance activities and trades-persons • Organize and supervise other office activities (recycling, renovations, event planning etc.)• Ensure operations adhere to policies and regulations• Keep track with all organizational changes and business developments

Greater New York City Area

• Completes a broad variety of administrative tasks for the President,Senior Vice President and Managing Director including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.• Plans, coordinates and ensures the President/SVP/MD schedule is followed and respected. • Communicates directly, and on behalf of the President/SVP/MD with Board members,donors, Foundation staff, and others, on matters related to the President/SVP/MD's programmatic initiatives.• Researches, prioritizes, and follows up on incoming issues and concerns addressed to thePresident/SVP/MD, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.• Provides a bridge for smooth communication between the President/SVP/MD's office and internaldepartments; demonstrating leadership to maintain credibility, trust and support with seniormanagement staff.• Works closely and effectively with the President/SVP/MD to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. • Provides leadership to build relationships crucial to the success of the organization, andmanages a variety of special projects for the President/SVP/MD, some of which may have organizational impact.• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through onprojects to successful completion, often with deadline pressures.

Roslyn Heights, Ny

• Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.• Offers alternative solutions where appropriate with the objective of retaining customer's business.• Handles business transactions in connection with activation of new customer accounts on a computer terminal. • Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. • Makes financial decisions to protect/collect revenues and adjusts customer accounts.• Assists in training new employees. Performs other duties as assigned by management.• Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas. • May be required to work in one or multiple queues/skill sets over various customer contact channels.• Responsible for improving customer retention through programs and service provided to the customer.• Utilizes mechanized systems to initiate and complete service orders and handle customer requests.• Continually maintain working knowledge of all company products, services and promotions. • Make recommendations according to customer’s needs • Utilize operational systems to process payments of products and services; i.e. collections, payments for toll bills and violations.• Data entry processing for violations.

Elmhurst, Ny

• Operates at the highest degree of professionalism and courtesy• Manages Branch Manager’s calendar of job fairs, business meetings and In-House interviews• Screen calls from clients, vendors and new business partners• Screen emails via Outlook and Google Chrome• Making domestic and international travel, meeting and event arrangements • Prepare reports and financial data. Create spreadsheets and presentations• Train and supervise other support staff when needed• Aid in Payroll of over 1,000+ HHA’s• Taking dictation and synchronizing handheld devices with office computers • Ensure that Home Care is provided according to all relevant policies and regulations• Consult with family members and other supports to ensure that care is on-going • Assist in meeting and exceeding client/vendor needs

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General