Angela Stoops Email and Phone Number

Seasonal Position.As a shift supervisor at Starbucks I was responsible for a team effort for creating a 3rd place environment for our customers and conduct world class customer service, making drinks to standard and handle food item appropriately delegating baristas appropriately, make and receive orders, make cash deposits, control cash systems, maintain cleanliness of store for QASA audits, set up displays sent from corporate, maintain communication to team and store manager and but not limited to keeping track of retail sales.

Tax Season.As a production specialist, I was responsible for meeting time sensitive shipping demands. Tax season includes printing, sorting, creating backup CD and sending out W2s for clients. Perform account sweeps weekly, bi-weekly and monthly on a multi-screen computer system. Process payroll, print payroll, package payroll, and ship payroll. Maintain communication within the company and to clients. I was also responsible for but not limited to Uploading sensitive files, prepare files for uploading and bank transfers. Experience working with Microsoft office. (Word, Excel, ECT.) This position also called for being in contact with sensitive personal information and maintaining a confidentiality agreement.

As a shift supervisor at CVS I was responsible to complete ADA walks, conduct price changes sent from corporate daily, check in vendors in, push back stock to floor, handle returns and employee purchases, conduct employee exit checks, prepare cash deposits and change orders, handle hallmark stock and place orders, and but not limited to weekly truck shipments.

As a lawn and garden department manager, I was responsible for setting up planograms, setting appropriate pricing, maintain live plants, and live plant shipment, delegate department employee to select area, maintain cleanliness, create special and department orders, report sales goals and but not limited to maintain communication throughout store team.

Seasonal.As a shift supervisor at Starbucks I was responsible for a team effort for creating a 3rd place environment for our customers and conduct world class customer service, making drinks to standard and handle food item appropriately delegating baristas appropriately, make and receive orders, make cash deposits, control cash systems, maintain cleanliness of store for QASA audits, set up displays sent from corporate, maintain communication to team and store manager and but not limited to keeping track of retail sales

Seasonal.As a shift supervisor at Starbucks I was responsible for a team effort for creating a 3rd place environment for our customers and conduct world class customer service, making drinks to standard and handle food item appropriately delegating baristas appropriately, make and receive orders, make cash deposits, control cash systems, maintain cleanliness of store for QASA audits, set up displays sent from corporate, maintain communication to team and store manager and but not limited to keeping track of retail sales.

Temporary.The job of a customer service representative is to: answer phone calls to help customers with a variety of issues, use a several and multi-screen computer systems to input and record the needs of the client and customers. This position also called for being in contact with sensitive personal information and maintaining a confidentiality agreement.

As a Perishable Selector at the Aldi Warehouse, I was responsible for building pallets of perishable items up to seven feet high, I used a computer and voice responsive headset to help select item that is for any given store. I drove on a “tugger” which is similar to a forklift but you are standing and your fork is behind you, this would allow you to pull or back into a wrapping machine that would stabilize your pallets for shipment. I would have to lift up to 50 lbs of weight and was continuously moving, we were encouraged to put a rate of X amount of units per day. I worked in a cooler, freezer and a 10 below freezer.

As a shift supervisor at Starbucks I was responsible for a team effort for creating a 3rd place environment for our customers and conduct world class customer service, making drinks to standard and handle food item appropriately delegating baristas appropriately, make and receive orders, make cash deposits, control cash systems, maintain cleanliness of store for QASA audits, set up displays sent from corporate, maintain communication to team and store manager and but not limited to keeping track of retail sales.

As a Customer Service Coordinator I was responsible for assigning cashiers to the station, delegate cashiers to assigned breaks and positions, prepare money drops, handle returns, and prepare sales floors, receiving, stocking and the ability to perform other positions duties as needed.