Angela S. Email & Phone Number

Spearheaded strategic initiatives to revolutionize patient care as well as operational efficiency and yield measurable results. Lead cross-functional collaboration to identify and implement cost-saving opportunities and augment financial performance. Mentor and coach team of up to 50 FTEs, nurturing professional development and growth. Ensure strict compliance with regulatory standards and accreditation requirements to rectify risks and uphold organizational integrity.-Developed innovative service delivery models to tackle internal and external challenges, improve financial forecasting, and enhance resource management, leading to raised operational efficiency.-Advised architectural firms on planning and operational strategies for new facilities, creating master plans and financial projections, negotiating tenant lease agreements and improvements, and designing patient care delivery models, guaranteeing seamless facility operations and patient care excellence.-Analyzed financial and performance metrics aimed at providing actionable insights and recommendations to inform decision-making and strategic planning.-Oversaw recruitment and retention efforts by optimizing staffing levels and employing talent management strategies to fulfill organizational needs and strategic objectives.-Facilitated seamless integration of Accountable Care Organization (ACO) principles into client service delivery and crafted/enacted HEDIS and quality measure performance strategies, resulting in exceptional client satisfaction.-Provided interim management for ambulatory clinics, overseeing 50+ FTEs, streamlining operations, and handling projects.-Achieved operation cost reductions YOY with decreases.-Offered robust consultations on startup, operationalization, and dissolution of medical practices, relocating providers, refining seasoned medical practices, and conducting comprehensive assessments for improved practice performance.

Los Angeles, Ca, Us

Administered external network readiness activities aimed at guaranteeing seamless service delivery. Designed and implemented purposeful plans across Southern California, using advanced data analytics to pinpoint growth opportunities and align community physicians with organizational objectives. Built and leveraged strategic partnerships with medical stakeholders to improve patient care outcomes and increase referral patterns. Established regular communications with providers on quarterly basis and utilized various patient outreach methods to support quality improvement and patient engagement.-Crafted comprehensive 3-year regional strategic plan for health system, driving long-term success.- Enacted strategic expansion plans, partnering with new hospitals through mergers/acquisitions and recruiting healthcare providers to increase surgical volume and ultimately enhance Medical Network footprint.-Executed strategic acquisitions and targeted recruitment of healthcare providers, expanding Medical Network and increasing total lives by over 20K, resulting in significant network growth. -Pioneered initiatives to expand provider networks, achieving 17% growth in orthopedics, 23% growth in oncology service lines, and 12% growth in total lives (FY23).-Provided education and training to providers and clinical team of 4 FTEs to enhance skills and knowledge in market expansion, operations, and outreach, steering business development initiatives.-Drove Community Engagement, promoted Cedars-Sinai programs and services to community physicians through various channels, including face-to-face meetings, educational sessions, and special events.-Identified and resolved issues impacting medical staff and healthcare delivery, ensuring effective problem-solving.-Executed Strategic Planning and implemented physician marketing plans across Southern California, contributing to overall patient volume growth.

Nashville, Tn, Us

Spearheaded surgical expansion in specialized areas, driving strategic growth and capitalizing on market opportunities through innovative marketing and physician engagement initiatives. Formed enduring partnerships with community physicians, optimized fiscal performance, and ensured compliance with industry standards while overseeing a team of 3 FTEs.-Led full-cycle creation of Orthopedic Robotic Program, enhancing surgical capabilities and patient outcomes.-Administered initiatives to foster exceptional collaboration, communication, and satisfaction within medical and surgical teams that achieved top physician engagement scores.-Boosted operating room utilization by 23% and raised overall effectiveness through implementation of advanced scheduling systems and process optimizations, resulting in increased operational efficiency.-Elevated surgical volume significantly across multiple specialties, including orthopedic by 23%, cardiac by 10%, and neurosurgery by 36%.

Valencia, Ca, Us

Directed studies, pinpointing opportunities for growth through gap analysis and physician surveys. Aligned projects with business strategies, maximizing program management and value. Presented goals and results to executive leadership, ensuring organizational alignment. Formulated and executed marketing plans, utilizing business forecasting for decision-making. Oversaw team of 5 FTEs and physician recruitment, including contracts and relocation support.-Established Henry Mayo Fitness & Health Center to achieve community fitness and health goals and provide access to health education classes, enhancing community well-being.-Launched Henry Mayo Urgent Care to divert lower acuity cases from emergency rooms to urgent care setting, freeing up ED for trauma cases and raising emergency care efficiency.-Devised Interventional Pulmonology and Lung Cancer Screening Program, advancing early detection and treatment of lung cancer, along with initiating an Intensivist Program, augmenting critical care management.-Created Center for Women and Newborns and OB Hospitalist Program, elevating maternal and neonatal care.

Manage, Plan, direct, coordinate, and supervise the delivery of healthcare services to all providers. Operations/ Process Management. Project management, Manage personnel, Physician & Surgery center liaison, daily operations; schedule the delivery of laser services, preventive maintenance, support and ordering. Consulting, Provider contracts, budgeting, profit & loss, compliance with federal, state, local and JCAHO regulations, billing, collections customer service and/or provider retention and satisfaction. Filing & Follow up, chart audits & compliance. Medical office procedures and a guideline. Accounts receivable/ payable and daily office tasks.

Indianapolis, Indiana, Us

Maintained and monitored follow up procedures for payment, Case Management and Obtained Authorizations for treatment. Medicare & Medical Specialist. Coordinated Certificates of Medical Necessity and prescriptions, renewed expiring authorizations, verified insurance eligibly and qualification for equipment, filing, customer services, and provider inquiries. Managed department staff, daily leadership, problem solving, bill collection, staff reviews, and performed internal quality audits assisted branch staff in maintaining all State and Federal guidelines, policies, procedures & compliance.

Mission Hills, Ca, Us

Master'S Degree, Master Of Science In Leadership & Management (Mslm)

Bachelor'S Degree, Bachelor Of Science In Health Administration (Bsha)

Associate Of Arts (A.A.)