Angela Todd Email & Phone Number

Brisbane, Qld, Au

Australia

Brisbane, Queensland, Australia

Bundamba, Queensland, Australia

Oxley, Brisbane, Queensland

 Develop and implement appropriate administrative systems and procedures, including correspondence, records management and recordkeeping for all WorkCover claims. Claim management and accountability for claim costs, durations and outcomes. Proactively formulate a claims management strategy for the claimant, to achieve the best possible outcome. Including mediation between the claimant and employer, implementation of injury management techniques and suitable duties plans. Provide guidance, advice and support in the indemnification of claims. Maintain an awareness of recent government developments, trends and legislation, to ensure best practice claim management.

Yeronga, Brisbane, Queensland

 Assess, monitor, plan, advocate and refer clients from culturally and linguistically diverse backgrounds to appropriate rehabilitation and support services, using an interpreter wherever possible. Maintain accurate and timely file and computer records of interactions with clients and ensure confidentiality. Provide short term counselling and support. Work sensitively with people from culturally and linguistically diverse backgrounds and Aboriginal and Torres Strait Islander staff, children, young people, families and communities to provide culturally inclusive services and achieve sustainable outcomes within a culturally safe environment; work collaboratively with clients to keep them connected to culture. Liaise with relevant stakeholders. Provide culturally relevant information to other mental health service providers to ensure client’s culture is acknowledged, understood and respected.

Ipswich, Queensland

 Manage a caseload of clients recently discharged from Ipswich Hospital; support, assess, monitor, plan, advocate and refer clients to appropriate rehabilitation and support services. Provide short term counselling and support. Work sensitively with people from culturally and linguistically diverse backgrounds and Aboriginal and Torres Strait Islander staff, children, young people, families and communities to provide culturally inclusive services and achieve sustainable outcomes within a culturally safe environment; work collaboratively with clients to keep them connected to culture. Maintain accurate and timely file and computer records of interactions with clients and ensure confidentiality. Participate in daily case plan discussions and peer review; liaise with in house Psychiatrists when necessary to maximise positive outcomes and reduce risk of re hospitalisation.  Liaise with relevant stakeholders. Visit clients at their residence for the purpose of a Justice Evaluation Order (JEO).

Master Of Social Work Studies, Social Work

Bachelor Of Psychological Science, Psychology