Team Management: Lead and manage a team dedicated to supporting end-to-end learning processes, ensuring efficient project execution and team alignment.Project Coordination: Oversee and coordinate timelines for multiple high-priority projects, ensuring timely delivery and alignment with organizational goals.LMS Integration: Spearheaded the integration of Learning Management Systems (LMS), including the transition from Paycor to Workday, overseeing data conversion and the integration of Udemy Business.Workshop Facilitation: Facilitate both Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) workshops, focusing on professional development and skills enhancement.Subject Matter Expertise: Act as a subject matter expert on professional development workshops, providing deep knowledge and insights to enhance workshop effectiveness.Learning Needs Analysis: Conduct comprehensive Learning Needs Analyses with key stakeholders to assess learning requirements and identify appropriate solutions.Stakeholder Management: Manage relationships with both internal and external stakeholders, ensuring effective communication and alignment of learning initiatives.Vendor Management: Expert in vendor management and internal contracting processes, negotiating terms and managing relationships with external vendors.ERG Leadership: Co-chair of the Women’s Employee Resource Group (ERG), driving initiatives to support and advance women within the organization.

o Leadership Path Design: Designed and managed multiple leadership development paths tailored to support various levels of leadership within the organization.o Program Creation: Developed diverse leadership programs including both cohort-based and self-enrollment options, ensuring alignment with organizational leadership needs.o Communication Planning: Created and executed comprehensive end-to-end communication plans to effectively promote and support leadership development initiatives.o Program Management: Oversaw and facilitated three distinct learning paths, ensuring successful delivery and engagement throughout each program.

o Program Management: Oversee all aspects of multiple leadership programs designed for diverse groups within Montefiore, including content development, curriculum design, and course facilitation.o Cohort Leadership Programs: Manage and execute multiple cohort-based leadership programs specifically tailored for physicians, including overseeing the nomination process for three active cohorts.o Content Development: Create and develop engaging content for leadership programs, ensuring availability and accessibility on the internal Learning Management System (LMS).o Administrative Professional Programs: Design, develop, and facilitate tailored leadership programs for administrative professionals, including all aspects of program communication and execution.

o Professional Skills Courses: Created and delivered professional skills courses tailored for the entire Trade population, including identifying relevant topics, storyboarding course outlines, and developing engaging content.o Content Development: Developed and ensured the availability of course content on the internal Learning Management System (LMS).o Workshop Facilitation: Facilitated 90-minute workshops, incorporating feedback to continually improve and refine workshop effectiveness.o Leadership Workshops: Designed and developed leadership workshops, including content specifically for management cohorts with 1-5 years of experience, delivering key components of the workshop over a three-month period.o Cohort Management: Managed nominations and cohort lists for management development programs, ensuring the effective organization and execution of cohort activities.o New Hire Orientation: Updated and enhanced the New Hire Orientation experience by evaluating the current process, providing actionable suggestions, and participating in a cross-departmental team to design and deliver a comprehensive presentation.o Orientation Facilitation: Facilitated New Hire Orientations on a weekly basis, serving as the point person for collecting information from various departments and integrating it into the orientation program.

Created learning budget, curriculum and long-term plan for all employees at all levels. Re-designed new hire orientation to include a better first day to first year experience. Worked directly with recruiting to design learning curriculum for graduate rotational program including soft skills and product training. o Identify existing training and development initiatives within the Global Markets groups Extensive Learning Needs Analysis with key stakeholders Run focus groups to understand recent new hire’s experiences Analysis of current and previous programs and initiativeso Create a multi-pronged approach designed to provide training at all levels Create a SharePoint site to house all training initiatives Create video tutorials for systems training Initiate Senior Leader speaker series to promote cross functional learning and networking

o Learning Budget and Curriculum Development: Created and managed the learning budget, developed comprehensive curriculum, and formulated a long-term learning plan for employees at all organizational levels.o New Hire Orientation Redesign: Re-engineered the New Hire Orientation program to enhance the first-day-to-first-year experience, ensuring a smoother and more engaging onboarding process.o Graduate Rotational Program: Collaborated with the recruiting team to design a learning curriculum for the graduate rotational program, incorporating both soft skills and product training.o Training Needs Analysis: Conducted extensive Learning Needs Analysis with key stakeholders, including running focus groups to gather insights on recent new hires' experiences and analyzing existing and previous training programs.o Multi-Pronged Training Approach: Developed a multi-faceted training strategy to address learning needs at all levels:o SharePoint Site Creation: Established a centralized SharePoint site to house and organize all training initiatives.o Video Tutorials: Created video tutorials for systems training, enhancing accessibility and user engagement.o Senior Leader Speaker Series: Initiated a speaker series featuring senior leaders to promote cross-functional learning and facilitate networking opportunities.

o Learning Needs Analysis: Conducted thorough learning needs analyses with front office groups to develop and tailor appropriate curriculum, including in-person training, networking events, and initiatives to improve transparency between management and individual contributors.o Curriculum Development: Collaborated with stakeholders to match identified needs with existing training offerings or to create customized learning solutions.o Vendor Management: Managed relationships with external vendors, including interviewing potential facilitators and overseeing contracting processes to ensure the delivery of high-quality training.o New Hire Orientation: Facilitated monthly New Hire Orientation sessions covering essential topics such as Diversity and Inclusion, Compliance, and Regulatory and Legal matters.o Educational Sponsorship: Managed the educational sponsorship (tuition reimbursement) policy, including reviewing and revising the approval process and overseeing participant reporting.o Innovative Learning Solutions: Developed and implemented innovative learning solutions, including blended learning opportunities to enhance training effectiveness.o Global and Regional Collaboration: Led the regional rollout of a complex learning curriculum for client-facing brokers, collaborating globally and regionally to ensure successful implementation.o Columbia University Program: Coordinated a 2.5-week MBA "bootcamp" for 75 employees in collaboration with Columbia University, including conducting focus groups to gather feedback for continuous improvement.o Instructor and Program Evaluation: Evaluated instructor performance and training program effectiveness using Level 1 and Level 2 evaluations, providing actionable recommendations for improvement.o Management Training Needs: Assessed needs for management training at all levels, collaborating to create and deploy an anonymous survey to identify development areas for managers within a client-facing department.

o Program Management: Led and executed a new training program for employees with less than 5 years of professional experience, encompassing soft skills and product training through in-person sessions and eLearning platforms.o Comprehensive Program Oversight: Managed all facets of the program, including: Stakeholder management and facilitator coaching Conducting needs analyses and evaluating courses Content management and scheduling Observing courses and developing marketing materials Producing workbooks and additional training resources Tracking and reporting attendanceo Vendor Management: Handled vendor relationships, including: Contracting and content management Coaching facilitators and exploring innovative delivery methods for both classroom and virtual formatso Content Development and Revision: Identified key areas of interest through feedback and stakeholder interviews, collaborating with internal teams to develop and refine content based on emerging needs and topics.o eLearning Facilitation: Created and facilitated eLearning offerings in collaboration with vendors to complement in-person training and accommodate participants across different time zones.o Reporting and Evaluation: Conducted detailed reporting on Level 1 feedback, attendance, and areas of interest to assess program effectiveness and inform future improvements.

•Manage R&D lecture series (State of the Science) Coordinate all logistical items including calendar entries, internal broadcasting (BMS-TV), collection of advertising materials, update SharePoint site with newest lectures and posters advertisements•Manage and execute On-Demand Webinars Use Adobe Sound Booth, Adobe Presenter & SharePoint Collaboration sites to reflect current schedule and newly updated modules •Manage and execute the R&D New Hire Orientation Program Facilitate session, manage invitation lists, schedule presenters•Execute reclassification budget report Run monthly SAP reports, manage charges, collaborate with Finance to move charges to appropriate funds•Manage R&D Administrative Curriculum program Create learning materials, coordinate vendors, manage invitation list•Knowledge support for Key Congress Webinars•Re-designed and implemented template for monthly webinars (GDO Program Operational Overviews)

• Perform vital database design & management tasks to propel communications and leadership teams, and collaborate with Human Resources to ensure smooth internal and external operations• Oversee various white papers & documentation including BMS TV instructions, Calendar Entry, Speaker Biography• Utilize Microsoft SharePoint skills to update internal sites with advertising and links to access lectures, calendar entries, speaker biographies and additional supporting documents• Oversee On-Demand Webinars; utilize Adobe Sound Booth, Adobe Presenter & SharePoint Collaboration sites to reflect current schedule and newly updated modules

Created new position profiles to align with company core behaviors, role success factors and necessary knowledge, skills and abilities• Collaborated with Executive Director to analyze position profiles• Founded the Administrative Mentoring Council to aid mentees within company structure• Hosted multiple “Lunch & Learns” targeted towards the administrative profession• Revamped department manual, alongside Executive Director and created quality check process; ensured information accuracy by implementing regular updates