Angela Vitale Email and Phone Number

Owned and created by Angela Vitale and her daughter Ava Vitale, Crave is a family managed and operated, high energy, neighborhood restaurant centered around innovative approaches to contemporary and classic cuisine. Our focus is on high quality, yet affordable ingredients integrated with cherished family recipes. We believe that how we make our guests feel matters just as much as any one dish we serve them.The highly personalized tableside service is intended to make every guest feel special and well taken care of. We will go above and beyond to establish genuine connections with our guests and staff, through intentional and intuitive service, to create a truly unforgettable dining experience. Service is black and white - hospitality lives in color.– Genuine Connection, Endless Reinvention, Unguarded Enthusiasm –

Direct hiring, supervision, development and, when necessary, termination of employees. Maintained professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Conducted monthly employee performance reviews to ensure employees work productively and develop professionally. Implemented new sales techniques, strategies and contests. I organized a trip with the entire waitstaff to Napa Valley to increase wine knowledge and sales techniques. Developed a new wine menu and implemented the wine program. Cliffbreakers was the largest wine pouring account in the city at that time. Oversaw bar inventory, ordering, loss prevention and cost controls. Controlled food quality, purchasing and inventory. Supervised portion control and quantities of preparation to minimize waste. Responsible for a safe, secure and healthy facility by establishing, following and enforcing all sanitation standards and procedures. Maintained a high level of hospitality, ensured positive guest service in all areas.

Responsible for hiring and training all sales staff. Personal shopping expert; built a large clientele file. Scheduled staff and maintained all store budgets. Balanced drawers and made deposits. Oversaw stock control, loss prevention, returns and shipping. Head of merchandising for this location. Maintained a high level of customer satisfaction.

This location was the 3rd highest grossing store in the nation. Responsible for recruiting management and sales associates, trained and conducted monthly reviews for all staff. Boosted sales each year by 8%, received a bonus every year based on achieving all sales, labor and loss prevention/stock control goals. Head of merchandising for this location and created sales procedures that were adopted company wide.

Hired and trained sales associates, monitored inventory and ordered merchandise based on demand. Head of merchandising for the store, created a pleasing, organized shopping experience for the guest. Won a company wide store merchandising contest.

Monitored dining room for optimal guest experience. Worked with individual servers to improve performance from time management to increasing food and beverage sales. Answer guest concerns and resolve issues efficiently. Manage opening and closing protocol of the restaurant.