In my career, I've added value by ensuring that my customers, whether internal or external, reach their well-defined and documented system goals. I partner with HR generalists/specialists, business practictioners, vendors/vendor partners, technology experts, and business leaders to make sure they are realizing true value from their product suite. I do this by applying my experience and knowledge to their unique business scenarios to reach the best solution possible.I do the same thing today, only with a "Cloud Mindset" as a Customer Success Manager for a Global Leader in People Technology, SAP Successfactors!