Angela Wiggins Email and Phone Number
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Results-oriented, self-motivated and passionate travel industry professional with a diverse background of experience and knowledge. Recognized leader in building strong long-term client partnerships. A proven track record of exceeding revenue goals. Strong creative ability.
Tripadvisor
View- Website:
- tripadvisor.com
- Employees:
- 1
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Regional Manager, Viator, A Tripadvisor CompanyTripadvisor Jan 2016 - PresentNeedham, Ma, Us
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Corporate Accounts ManagerFreshdirect 2014 - Jan 2016Bronx, New York, Us-Manage a portfolio of the top 250 revenue producing corporate customers -Develop and sustain strong relationships to strengthen customer loyalty-Create, implement and execute strategies for top customer campaign to drive revenue growth-Recover lapsed customers, welcome new customers and gage order frequency, drive standing order growth-Monitor and analyze daily/weekly reports to track progress and performance -
Senior Account Manager, San FranciscoAgoda 2013 - 2014Singapore, Singapore, Sg-Manage a portfolio of hotel accounts for the San Francisco market-Responsible for new business development, contract negotiation and implementation-Develop and sustain strong partner relationships by delivering superior customer service and consultative services-Create, implement and execute strategies to maximize revenue for new and existing hotel partners -Monitor and analyze daily/weekly reports to track progress and performance of partners and market conditions-Evaluate market trends and competitor activity and provide analysis and recommendations to appropriate teams -
Senior Market Manager, NycTravelocity 2008 - 2013-Manage a portfolio of key supplier accounts for the New York City market-Develop and sustain strong partner relationships by delivering superior customer service and consultative services-Create, implement and execute strategies to maximize revenue for new and key supplier accounts -Monitor and analyze daily/weekly reports to track progress and performance of partners and market conditions-Evaluate market trends and competitor activity and provide analysis and recommendations to appropriate teams
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Revenue ManagerClub Quarters Hotels 2006 - 2007Stamford, Ct, Us-Created pricing and inventory strategies across a portfolio of 15 hotels in major US cities and London-Led initiatives in an effort to improve efficiency and effectiveness of revenue management functions-Constructed a strategic mix of corporate, transient and group business to maximize revenue and profitability-Generated competitive sets for each hotel and monitored pricing position, seasonality and market conditions -
Reservations ManagerGrand Hotels Nyc 2005 - 2006-Managed a team of reservation agents and supervisors-Planned, developed and implemented strategies to increase operational efficiency and drive revenue-Monitored and analyzed agent performance against standards for quality, productivity and impeccable customer service-Overnight Manager on Duty responsibility once per month
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Revenue AnalystClub Quarters Hotels 2004 - 2005Stamford, Ct, Us-Implemented pricing and inventory strategies across a portfolio of 15 hotels in major US cities and London
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Senior Call Center ManagerRosenbluth International 1999 - 2004-Directed call center operations for client accounts (Orbitz, Site59, Travelution, Travelweb)-Liaison between clients, supervisors, call center associates, training department and tech support-Developed policies, procedures and work standards aligned with company philosophy and adapted to client satisfaction-Created and monitored initiatives for quality, productivity, attrition, errors, attendance and adherence/staff time-Interviewed, hired, trained and evaluated customer service representatives-Drove the development of superior customer service and high performance standards
Angela Wiggins Skills
Angela Wiggins Education Details
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Campbellsville UniversityBusiness Management
Frequently Asked Questions about Angela Wiggins
What company does Angela Wiggins work for?
Angela Wiggins works for Tripadvisor
What is Angela Wiggins's role at the current company?
Angela Wiggins's current role is Regional Manager, Viator, A Tripadvisor Company.
What is Angela Wiggins's email address?
Angela Wiggins's email address is aw****@****ine.net
What is Angela Wiggins's direct phone number?
Angela Wiggins's direct phone number is +171892*****
What schools did Angela Wiggins attend?
Angela Wiggins attended Campbellsville University.
What skills is Angela Wiggins known for?
Angela Wiggins has skills like E Commerce, Revenue Analysis, Hospitality Industry, Hotels, Competitive Analysis, Online Travel, Tourism, Customer Satisfaction, Crm, Management, Yield Management, Hospitality.
Who are Angela Wiggins's colleagues?
Angela Wiggins's colleagues are Chris Bynote, Davi Reis, Konstantin Buzdin, Lastday T., Olivier Klajman, Marisa Smith, Sebastian Valencia.
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